Leanette Gandara Wilhelm
Hialeah Gardens,FL
Summary
A little bit about me I am in my third year of college very dedicated to providing excellent customer service by understanding and fulfilling customer needs to ensure they leave fully satisfied. I value a positive and collaborative work environment, as strong teamwork contributes to achieving shared goals efficiently. I am highly organized, a quick learner, and always eager to take on new challenges to support team success.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Pembroke Pines, FL
11.2025 - Current
- Advised clients on skincare and makeup application techniques to enhance their beauty routines.
- Cultivated relationships with customers, ensuring personalized service and satisfaction during shopping experiences.
- Managed product displays and inventory to maintain a visually appealing store environment.
- Trained new team members on product knowledge and customer engagement strategies for improved service delivery.
Sales associate
Tmobile
Miami, United States
07.2022 - 08.2025
- Assisted in organizing store events and promotions, driving customer engagement and boosting sales performance.
- Provided feedback to management on customer preferences and market trends, aiding strategic decision-making.
- Handled cash transactions accurately and ensured compliance with company policies and procedures.
- Demonstrated product knowledge to effectively assist customers in making informed purchasing decisions.
- Maintained a clean and organized store environment to enhance customer experience and satisfaction.
- Participated in regular team meetings to discuss sales strategies and share best practices.
- Resolved customer complaints with empathy and professionalism, ensuring customer satisfaction and retention.
Sales associate
Bed Bath and Beyond
Miami, United States
01.2020 - 06.2022
- Engaged customers to understand their needs and provide tailored product recommendations.
- Maintained an organized and visually appealing sales floor to enhance customer shopping experience.
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure satisfaction.
- Trained new sales associates on company policies and customer engagement best practices.
- Executed merchandise displays according to company guidelines to optimize product visibility.
- Handled cash register operations, ensuring accuracy and accountability in transactions.
Education
High School Diploma - undefined
Mater academy
Hialeah gardens, United States01.2022
Skills
Professionalism
Problem Solving
Organization Skills
Time Management
Communication Skills
Team Collaboration
Customer Service
Customer Engagement
Cash Handling
Sales Strategies
Languages
Spanish - Native
English - Native
Timeline
Beauty Advisor
Ulta Beauty Inc.
11.2025 - Current
Sales associate
Tmobile
07.2022 - 08.2025
Sales associate
Bed Bath and Beyond
01.2020 - 06.2022
High School Diploma - undefined
Mater academy