Leann Cox
Huntington
Summary
Dynamic bartender and sales associate with strong multitasking and customer service skills. Proven ability to build relationships and drive loyalty through innovative strategies and exceptional service.
Overview
10
10
years of professional experience
Work History
Bartender
The Lantern
Huntington, WV
05.2020 - Current
- Prepared and served a wide variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Trained new staff on cocktail recipes and proper service techniques to improve efficiency.
- Developed innovative drink specials based on seasonal ingredients to attract customers.
- Managed inventory levels, ordering supplies as needed to prevent shortages or overstocking.
- Built strong customer relationships through exceptional service, driving repeat business and loyalty.
Sales Associate
Marshalls & HomeGoods
Barboursville, WV
08.2021 - 10.2023
- Maintained organized merchandise displays, ensuring product visibility and accessibility for customers.
- Processed transactions efficiently, minimizing wait times and improving customer satisfaction.
- Developed promotional displays that increased customer engagement and boosted seasonal sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Shift Leader Manager
Bob Evans Restaurant
Barboursville, WV
03.2016 - 06.2021
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory control measures to minimize waste and optimize supply levels.
- Coordinated staff schedules to meet peak service demands and streamline workflow.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
- Trained and mentored new employees to maximize team performance.
- Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Developed strategies for upselling menu items, increasing overall sales revenue during shifts.
Key Holder
Sun Tan City
Huntington, WV
01.2017 - 02.2021
- Developed promotional displays, enhancing merchandise visibility to drive sales engagement.
- Evaluated customer feedback, identifying opportunities for service improvement and training needs.
- Provided guidance on proper aftercare for clients following tanning sessions to ensure optimal results and skin health preservation.
- Enhanced client experience by offering pre-tan skin assessment and recommending suitable tan solutions.
- Maintained a high level of product knowledge through continuous research on industry trends.
- Conducted routine maintenance on tanning equipment to ensure optimal performance and safety for clients.
Education
Associate of Science - Accounting
Mountwest Community & Technical College
Huntington, WV08-2022
Associate of Science - Business Administration And Management
Mountwest Community & Technical College
Huntington, WV08-2022
Associate of Science - Banking And Finance
Mountwest Community & Technical College
Huntington, WV08-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
Timeline
Sales Associate
Marshalls & HomeGoods
08.2021 - 10.2023
Bartender
The Lantern
05.2020 - Current
Key Holder
Sun Tan City
01.2017 - 02.2021
Shift Leader Manager
Bob Evans Restaurant
03.2016 - 06.2021
Associate of Science - Accounting
Mountwest Community & Technical College
Associate of Science - Business Administration And Management
Mountwest Community & Technical College
Associate of Science - Banking And Finance
Mountwest Community & Technical College