Leann Laird

Performed tasks such as inputting checks while managing drawer accuracy to ensure seamless operations.

Resolving customer complaints and concerns.

Answering phones and helping customers resolve at achieve better service.

Office duties to include: inputting invoices and checks. Balancing of end of day processes which includes balancing of deposits, lottery, checks.

Receiving and ordering of products.

• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies.
• Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
• Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
• Interacted with customers to resolve billing disputes and respond to inquiries.
• Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
• Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
• Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
• Processed customer invoices, credit memos and payments within established timelines.
• Maintained detailed records of customer payments and billing adjustments.
• Generated daily, weekly and monthly reports for billing department.