Summary
Overview
Work History
Education
Skills
Awards
References
Extracurricular Activities
Timeline
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Leann Mohamed Abdelrahman

Oakland,CA

Summary

Dedicated and detail-oriented undergraduate sociology student with a specialized focus on law, seeking to leverage academic excellence and a passion for social justice in a dynamic legal environment. Possessing a comprehensive understanding of sociological principles and their intersection with legal systems, I am equipped with the analytical skills necessary to navigate complex legal issues.

Overview

8
8
years of professional experience

Work History

Sales and Service Coordinator

Sephora
09.2022 - 09.2023
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Lead Cashier

Ulta Beauty
04.2021 - 01.2022
  • Responsible for store credit, data capture, and loyalty
  • Trained employees
  • Opened and closed registers
  • Regularly sought out opportunity to upsell and add on merchandise
  • Replenished merchandise shelves.

International Student Ambassador

World Affairs
09.2019 - 09.2021
  • Study-specific global issues, conduct research, and create solutions.

Safeway Employee

Safeway
03.2020 - 12.2020
  • Ensured a speedy checkout, balanced drawers, greeted customers, and maintained a clean and organized store environment
  • Prepared online orders.

Planning and Oversight Committee Board Member

Oakland Funds for Children and Youth (OFCY)
02.2018 - 07.2018
  • Attend board meetings to discuss and determine where Oakland funds go for the youth of Oakland
  • Attend forums.

Better Alternatives for Youth (BAY-Peace) Youth Action Team Member

BAY-Peace
10.2017 - 05.2018
  • Facilitate interactive workshops
  • Organize community events and actions
  • Engage community members including youth in conversation about various social justice topics including structural violence and militarization.

Better Alternatives for Youth (BAY-Peace) Intern

BAY-Peace
06.2017 - 07.2017
  • Facilitate small group discussions on various social justice issues
  • Assist with video documentation using photography, video, and social media to project issues our communities are facing
  • Engage in Community Action Projects with other groups across Oakland
  • Develop and conduct interviews.

Health Excellence Academic Leadership (HEAL) intern

Alameda Health System
01.2016 - 02.2016
  • Worked with different medical departments through rotations, got hands-on clinical experience, and up to date health workplace skills.

Education

Bachelor of Science - Sociology And Law

University of California - San Diego
La Jolla, CA
06.2025

Skills

    • Fluent in speaking Arabic
    • Interviewing
    • Training
      • CPR certified
      • Certified California Food Handler

Awards

Oakland Technical High School Honor Roll

Berkeley City College Honor Roll

References

  • Tiffany Zamora, Sephora Manager, 510.520.8795
  • Jessica Perez, Sephora Manager, 510.205.3751
  • Susan Quinlan, BAY-Peace, Program Facilitator, 510.725.5432
  • Ashley Nelson, The Unity Council, Program Manager, 510.459.8074
  • Theresa Delgado, Oakland Technical High, Counselor, 415.940.0200
  • Hannah Pines, Safeway, Manager, 510.944.4914

Extracurricular Activities

Sudanese Student Association Community Outreach Director

MLK Oratorical Fest

Varsity Debate 

KDOL Panel Member/Interview Conductor 

Trained In Immigration Rapid Response 


Timeline

Sales and Service Coordinator

Sephora
09.2022 - 09.2023

Lead Cashier

Ulta Beauty
04.2021 - 01.2022

Safeway Employee

Safeway
03.2020 - 12.2020

International Student Ambassador

World Affairs
09.2019 - 09.2021

Planning and Oversight Committee Board Member

Oakland Funds for Children and Youth (OFCY)
02.2018 - 07.2018

Better Alternatives for Youth (BAY-Peace) Youth Action Team Member

BAY-Peace
10.2017 - 05.2018

Better Alternatives for Youth (BAY-Peace) Intern

BAY-Peace
06.2017 - 07.2017

Health Excellence Academic Leadership (HEAL) intern

Alameda Health System
01.2016 - 02.2016

Bachelor of Science - Sociology And Law

University of California - San Diego
Leann Mohamed Abdelrahman