LEANN QUDAH
Wayne
Summary
Experienced Patient Coordinator and Medical Assistant adept at facilitating patient needs through effective communication with healthcare services and policymakers. Proficient in analyzing patient files to expedite inquiries and ensure smooth information flow. Committed to upholding ethical standards and professionalism to mitigate stress and resolve conflicts efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Eternal Hair And Esthetics
06.2023 - Current
- Maintained accurate electronic health records for improved patient care and compliance with privacy regulations
- Provided excellent customer service to patients and medical staff
- Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time
- Delivered support to medical staff in completion of patient paperwork
- Followed document protocols to safeguard confidentiality of patient records
- Provided complete patient assessments and communicated with patients to understand medical histories
Medical Assistant
Eternal Hair And Esthetics
11.2022 - 03.2023
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations
- Taught patients about medications, procedures, and care plan instructions
- Completed clinical procedures and gathered patient data for interpretation by Physician Assistant
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care
- Documented vital signs and health history for patients in clinic environments
Education
Bachelor of Arts - Biology, Minor Business
New Jersey Institute of Technology
Newark, NJ05.2026
High School Diploma -
Noble Leadership Academy
Fair Lawn, NJ06.2022
Skills
- Attention to Detail
- Heart saver First Aid CPR AED
- Health Information Access Management
- Reliability and Dedication
- Multitasking ability
- Document filing
- Patient Care
- Conflict Resolution
- Appointment Scheduling
- Providing Information and Resources
Certification
- CPR certified
- Phlebotomy (CPT) certified
Timeline
Patient Coordinator
Eternal Hair And Esthetics
06.2023 - Current
Medical Assistant
Eternal Hair And Esthetics
11.2022 - 03.2023
- CPR certified
- Phlebotomy (CPT) certified
Bachelor of Arts - Biology, Minor Business
New Jersey Institute of Technology
High School Diploma -
Noble Leadership Academy
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