Leanna Blair
Ponca City
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
Ponca City
10.2022 - 03.2026
- Delivered packages promptly across designated routes ensuring customer satisfaction.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with dispatch to optimize delivery schedules and routes.
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
Cashier
LV Petroleum LLC
Tonkawa
04.2025 - 05.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and recommendations.
- Maintained clean and organized checkout area for smooth operations.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Cashier
Earnheart Oil
Ponca City
11.2024 - 01.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and recommendations.
- Maintained clean and organized checkout area for smooth operations.
- Handled cash, credit, and debit transactions accurately and securely.
- Managed inventory levels by restocking shelves as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Customer Service Manager
All American Foods A&W
Tonkawa
02.2017 - 05.2023
- Managed customer service team for food and beverage operations.
- Developed training programs for new customer service representatives.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Monitored service quality to ensure compliance with company standards.
- Implemented procedures to improve efficiency in service delivery.
- Coordinated schedules to optimize staff coverage during peak hours.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
Assistant RGM
Long john silvers
03.2014 - 04.2016
- Made sure everyone was going by policy and followed procedures and did paperwork, truck orders, and ran the shifts
- I got my servsafe certification got to work with a lot of people
- Math skills and communication
Vault Clerk
Paradise casino
Red Rock
09.2010 - 02.2011
- Counted all money in the vault and set up registers for cashiers when they came on shift
Education
Ponca city high school -
Ponca city high school
Skills
- Cash handling
- Customer satisfaction
- Clear communication
- Courteous and polite demeanor
- Customer interaction
- Multitasking and organization
- Adaptability and flexibility
Certification
ServSafe Certification
ABLE COMMISSION CERTIFICATION
Timeline
Cashier
LV Petroleum LLC
04.2025 - 05.2025
Cashier
Earnheart Oil
11.2024 - 01.2025
Delivery Driver
Spark
10.2022 - 03.2026
Customer Service Manager
All American Foods A&W
02.2017 - 05.2023
Assistant RGM
Long john silvers
03.2014 - 04.2016
Vault Clerk
Paradise casino
09.2010 - 02.2011
Ponca city high school -
Ponca city high school