Leanna Meliotes
Grove City,OH
Overview
18
18
years of professional experience
Work History
Client Specialist, Key Holder
Talbots
04.2022 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Talbots
07.2021 - 03.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Medical Receptionist
Colonnade Medical Group
10.2011 - 05.2013
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Director of First Impressions
Legacy Consulting Group
05.2005 - 12.2008
- Greeted clients warmly and consistently set professional tone with friendly assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered telephone calls to provide information, take messages and set up appointments.
- Nurtured and maintained client relationships as primary point of contact.
- Client event planning
- Coordinated with participating vendors during event planning.
Education
No Degree - Medical Laboratory Technology
Clark State Community College
Springfield, OHSkills
- Client Relationships
- Service-Orientation
- Client Satisfaction
- Appointment Setting
- Effective Customer Service
- Active Listening
Timeline
Client Specialist, Key Holder
Talbots
04.2022 - Current
Sales Associate
Talbots
07.2021 - 03.2022
Medical Receptionist
Colonnade Medical Group
10.2011 - 05.2013
Director of First Impressions
Legacy Consulting Group
05.2005 - 12.2008
No Degree - Medical Laboratory Technology
Clark State Community College