Overview
Work History
Education
Skills
Timeline
Generic

Leanna Meliotes

Grove City,OH

Overview

18
18
years of professional experience

Work History

Client Specialist, Key Holder

Talbots
04.2022 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Sales Associate

Talbots
07.2021 - 03.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Medical Receptionist

Colonnade Medical Group
10.2011 - 05.2013
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Director of First Impressions

Legacy Consulting Group
05.2005 - 12.2008
  • Greeted clients warmly and consistently set professional tone with friendly assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered telephone calls to provide information, take messages and set up appointments.
  • Nurtured and maintained client relationships as primary point of contact.
  • Client event planning
  • Coordinated with participating vendors during event planning.

Education

No Degree - Medical Laboratory Technology

Clark State Community College
Springfield, OH

Skills

  • Client Relationships
  • Service-Orientation
  • Client Satisfaction
  • Appointment Setting
  • Effective Customer Service
  • Active Listening

Timeline

Client Specialist, Key Holder

Talbots
04.2022 - Current

Sales Associate

Talbots
07.2021 - 03.2022

Medical Receptionist

Colonnade Medical Group
10.2011 - 05.2013

Director of First Impressions

Legacy Consulting Group
05.2005 - 12.2008

No Degree - Medical Laboratory Technology

Clark State Community College

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Leanna Meliotes