LEANNA SARTORIUS
Manhattan,KS
Overview
7
7
years of professional experience
Work History
Optician
Eye Care Associates Of Manhattan
01.2022 - Current
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Teller/MSR
Eastman Credit Union
04.2018 - 01.2022
- Processed each transaction with accuracy
- Opened/closed accounts, issued official checks, and processed wire transfers
- Helped to resolve account issues/fraud
- Specialty teller training (February 2019) - Mentor training (July 2019) - Member service training (2021)
Advisor
Union Bank
01.2019 - 01.2020
- Processed teller transactions
- Opened/closed accounts
- Vault teller
Client Concierge
Benchmark Home Loans
07.2017 - 03.2018
- Point of contact
- Assisted with loan applications, ordered title work and appraisals.
Education
Bachelor's - Interdisciplinary Studies, Finance Concentration
East Tennessee State University
12.2017
Associate - Science, PreRadiography
Walters State Community College
12.2015
Skills
- PROBLEM SOLVING
- PRIORITIZING
- DEPENDABILITY
- INTERPERSONAL SKILLS
- CASH MANAGEMENT
- CUSTOMER SERVICE
Timeline
Optician
Eye Care Associates Of Manhattan
01.2022 - Current
Advisor
Union Bank
01.2019 - 01.2020
Teller/MSR
Eastman Credit Union
04.2018 - 01.2022
Client Concierge
Benchmark Home Loans
07.2017 - 03.2018
Bachelor's - Interdisciplinary Studies, Finance Concentration
East Tennessee State University
Associate - Science, PreRadiography
Walters State Community College
Summary
A detailed oriented professional with over seven years of experience. Five years in finance and over two years as a proficient eye care professional. I am a dependable candidate successful at managing multiple priorities with a positive attitude.
Volunteer Experience
- CHURCH SMALL GROUP LEADER
- YOKE MINISTRY
Volunteer Experience
- CHURCH SMALL GROUP LEADER
- YOKE MINISTRY