Very compassionate and dependable Nationally Certified Medical Assistant seeking to contribute strong clinical skills, effective communication, and a commitment to patient-centered care within a reputable healthcare organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optician
Americas Best Contacts And Eyeclasses
Waxahachie, TX
02.2023 - Current
Assisted customers in selecting eyewear based on individual needs and preferences.
Conducted thorough eye exams to assess vision and determine prescription requirements.
Managed inventory levels, ensuring timely restocking of frames and lenses.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Clinical Medical Assistant Extern
ARCpoint Labs
Grand Prairie, TX
11.2025 - 01.2026
Assisted healthcare professionals with patient intake and medical history documentation.
Performed routine clinical procedures, ensuring compliance with safety and quality standards.
Educated patients on testing processes and pre-test instructions, enhancing patient experience.
Assisted with DOT physical examinations and administered drug screening procedures.
Maintained strict HIPAA compliance while organizing and managing electronic and paper medical records
Conducted venipuncture and ensured proper specimen collection, labeling and handling.
Patient Care Coordinator -Remote
UnitedHealthcare
Dallas, TX
01.2022 - 02.2023
Coordinated patient care schedules to optimize resource allocation and improve service delivery.
Facilitated communication between patients and healthcare providers to enhance patient experience.
Managed patient records using electronic health record (EHR) systems, ensuring accuracy and compliance.
Assisted in developing care plans tailored to individual patient needs, promoting holistic health approaches.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Education
HS DIPLOMA - General Studies
DESOTO HIGH SCHOOL
05.2020
Medical Assistant Diploma, Phlebotomy Diploma, EKG - Healthcare
Absolute Allied Health Academy
Duncanville, TX
02.2026
Skills
Customer Service
Vital Signs Monitoring
Data Entry
Scheduling
Customer service
Medical Terminology
Patient history documentation
Problem Solving
Patient Care
Phlebotomy
Multitasking
Electronic Health Records
Certification
NRCMA (Nationally Registered Certified Medical Assistant)
NAHP
EMS Bloodborne Pathogens (BPP)
AHA Basic Life Support (BLS)
Timeline
Clinical Medical Assistant Extern
ARCpoint Labs
11.2025 - 01.2026
Optician
Americas Best Contacts And Eyeclasses
02.2023 - Current
Patient Care Coordinator -Remote
UnitedHealthcare
01.2022 - 02.2023
HS DIPLOMA - General Studies
DESOTO HIGH SCHOOL
Medical Assistant Diploma, Phlebotomy Diploma, EKG - Healthcare