Summary
Overview
Work History
Education
Skills
Timeline
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Leanne Baker

Saint Charles,IL

Summary

Proven Senior Account Executive at Yelp Inc, adept in Client Relationship Management and Lead Generation, drove over $395,000 in revenue through strategic account and pipeline management. Skilled in fostering relationships and achieving sales quotas, demonstrated exceptional multitasking and organizational abilities, contributing significantly to business growth and customer satisfaction.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Senior Account Executive

Yelp Inc
01.2023 - Current
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
  • Contributed to annual revenue goals by selling new services and developing new accounts. Brought in over $395,000 in revenue.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.

Assistant Manager

Menards
04.2018 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

College of DuPage
Glen Ellyn, IL
08.2016 - 05.2018

High School Diploma -

Neuqua Valley High School
Naperville, IL
06.2016

Skills

Client Relationship Management

Relationship Building and Managment

Sales Quota Achievement

Account and Pipeline Management

Lead Generation

Multitasking and Organization

Workload Management

Pitch Presentations

Timeline

Senior Account Executive

Yelp Inc
01.2023 - Current

Assistant Manager

Menards
04.2018 - 01.2023

College of DuPage
08.2016 - 05.2018

High School Diploma -

Neuqua Valley High School

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Leanne Baker