LeAnne Christensen
Millcreek
Summary
Detail-oriented professional with a background in customer service and commercial log editing. Known for strong multitasking abilities and a focus on accuracy, contributing to seamless operations and optimal guest experiences.
Overview
8
8
years of professional experience
Work History
Server
Iggy's Sports Grill
Sandy UT
04.2011 - 07.2019
- Delivered exceptional customer service in fast-paced environment.
- Coordinated meal orders and communicated with kitchen staff effectively.
- Trained new servers on menu items and service protocols.
- Resolved customer complaints promptly, enhancing dining experience.
- Mentored junior staff, fostering teamwork and collaboration among team members.
- Implemented upselling techniques that increased overall sales revenue during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Commercial/Log Editor
Nexstar Broadcasting Group
Salt Lake City, UT
10.2012 - 03.2014
- Daily Log Editing: Produce, edit, and reconcile daily on-air program logs, ensuring accurate commercial placement and compliance with station standards.
- Commercial Trafficking: Enter commercial instructions (trafficking) from ad agencies, and coordinate with sales to manage ad spots and materials.
- Inventory Optimization: Collaborate with Sales and Programming to maximize break structure and ad inventory, ensuring revenue maximization.
- Day of Air Changes: Execute last-minute changes to logs to reflect updated orders, pre-emptions, or last-minute changes.
- Inventory Control: Update inventory availability, sellout information, and place bonus spots to ensure proper scheduling.
- Technical Compliance: Ensure accurate commercial, promo, and program data entry in automation systems
- Software Proficiency: Experience with broadcast traffic systems such as WideOrbit, OSI, Myers ProTrack, or Broadway.
- Attention to Detail: Exceptional accuracy in managing high-volume, detailed, and time-sensitive log information.
- Communication Skills: Effective interaction with multiple departments (Sales, Marketing) and external clients.
- Experience: Usually requires 1-3 years of experience in traffic, sales, or media.
- Flexibility: Capability to work in a high-pressure, fast-paced, and strict deadline-driven environment.Velvet Jobs +4
Education
Associate of Science - Animal Health And Behavior
Unity Environmental University
Maine2028
High School Diploma -
Jordan High
Sandy, UT06-2002
600 Hours - Esthetician
SSI (Skin Science Institute)
Salt Lake City, UT2015
Basics in Cosmetology - Cosmetology
IIHD (International Institute of Hair Design)
Taylorsville, UT2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales expertise
- Supply restocking
- Suggestive selling
- Point of sale operation
- Inventory management
- Bill computation
- Front-of-house display creation
- Food spoilage prevention
- Multitasking and organization
- Shift management
Timeline
Commercial/Log Editor
Nexstar Broadcasting Group
10.2012 - 03.2014
Server
Iggy's Sports Grill
04.2011 - 07.2019
Associate of Science - Animal Health And Behavior
Unity Environmental University
High School Diploma -
Jordan High
600 Hours - Esthetician
SSI (Skin Science Institute)
Basics in Cosmetology - Cosmetology
IIHD (International Institute of Hair Design)