Summary
Overview
Work History
Education
Skills
Timeline

LeAnne De Oliveira

The Bronx,NY

Summary

Residential Assistant Iona University: January 2023 - October 2023

National Society of Leadership and Success: November 1, 2023

Junior Senator: September 2023 - May 2024

Vice President for the Organization of Latin American Students: September 2023 - May 2024

Social Media Chair for Education Club: September 2023 - May 2024

Liaison for the Council of Academic Clubs and Special Interests: October 2023 - May 2024

Vice President of Leadership for the Council of Academic Clubs and Special Interests: August 2024 - May 2025

Commuter Assistant Iona University: August 2024 - May 2025

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Barista

Iona University, Chartwells Starbucks
08.2022 - Current
  • Prepare food orders and make quality hot and cold beverages
  • Operate the point of sales systems to record orders and process payment transactions
  • Maintain a clean environment adhering to the food and safety regulations
  • Conduct inventory and restock the store to promote daily sales.

Senior Summer Conference Services Assistant

Iona University (College), Office of Conference Services
06.2023 - 08.2025
  • Rotate secondary on-call phone duty responsibilities, collaborating with Administrative Assistants on duty
  • Operate a multi-line phone system to receive, screen, and redirect calls to correct rooms or departments
  • Greet incoming groups and assist with check-in and check-out and ensure spaces are clean and organized
  • Troubleshoot issues and respond to clients' needs throughout event stays
  • Perform room inspections and assist with closing out residence hall rooms after each group's departure.

Resident Assistant

Iona University (College), Office of Residential Life
01.2023 - 10.2023
  • Oversaw 25 sophomore students and enforced the Residential Housing policies
  • Developed an inclusive community by programming events that fostered engagement and team building
  • Participated in a rotating duty schedule and handled any conflicts that arise
  • Followed and implemented university protocol and regulations regarding alcohol and guests.

Orientation Leader

Iona University, Center for Student Engagement
04.2022 - 08.2023
  • Led small group discussions with new students
  • Assisted in the preparation of orientation activities and materials
  • Explained involvement opportunities and procedures.

Residential Life - Work Study Office Assistant

Iona University, Office of Residential Life
09.2021 - 05.2023
  • Answered phone calls from residential students/families and responded to inquiries demonstrating exceptional customer service.

Cashier

Stop and Shop
04.2020 - 04.2022
  • Processed payment transactions and returns using the Point of Sales System
  • Balanced the cash register, made change, and recorded purchases.

Education

Bachelor of Arts - English

Iona University, New Rochelle, NY
08.2021 - 05.2025

Honors: Dean's List Spring 2022

Master of Arts - English Literature

Mercy University, Dobbs Ferry, NY
05.2025 - Current

Skills

  • Google Suite
  • Microsoft Office
  • Zoom

Timeline

Mercy University - Master of Arts, English Literature
05.2025 - Current
Senior Summer Conference Services Assistant - Iona University (College), Office of Conference Services
06.2023 - 08.2025
Resident Assistant - Iona University (College), Office of Residential Life
01.2023 - 10.2023
Barista - Iona University, Chartwells Starbucks
08.2022 - Current
Orientation Leader - Iona University, Center for Student Engagement
04.2022 - 08.2023
Residential Life - Work Study Office Assistant - Iona University, Office of Residential Life
09.2021 - 05.2023
Iona University - Bachelor of Arts, English
08.2021 - 05.2025
Cashier - Stop and Shop
04.2020 - 04.2022

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LeAnne De Oliveira