Summary
Overview
Work History
Education
Skills
Timeline
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Leanne Lykins

Waverly,OH

Summary

Dynamic Assistant Manager with a proven track record at Take 5/Tsunami Express, excelling in customer service and team leadership. Enhanced service quality through effective training programs and optimized operations, achieving significant improvements in customer satisfaction. Skilled in money handling and decision-making, showing a collaborative work environment.

Overview

2027
2027
years of professional experience

Work History

Assistant Manager

Take 5/ Tsunami Express
Waverly, OH
2023 - Current
  • Assisted in managing daily operations, ensuring smooth workflow and customer satisfaction.
  • Coordinated staff schedules to optimize coverage and efficiency during peak hours.
  • Implemented training programs for new hires, enhancing team performance and service quality.
  • Oversaw inventory management, maintaining accurate stock levels and reducing waste.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Cashier/Cook

Cardos Pizza
Waverly, OH
2018 - 2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of workstations.
  • Provided excellent customer service, addressing inquiries and resolving issues.
  • Managed cash drawer, ensuring accurate balancing at shift end.
  • Adapted quickly to new procedures and menu items in a fast-paced environment.
  • Trained new staff on cash handling procedures and customer service standards.
  • Worked flexible schedule and extra shifts to meet business needs.

Machine Operator

Van-Rob
Waverly, OH
2016 - 2017

• Operated machinery to attach clips securely onto car parts.

• Evaluated weld quality on production lines to ensure compliance with safety standards.

Education

High School Diploma -

Waverly City Schools
Waverly, OH

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Work well in a group or alone

Timeline

Assistant Manager

Take 5/ Tsunami Express
2023 - Current

Cashier/Cook

Cardos Pizza
2018 - 2023

Machine Operator

Van-Rob
2016 - 2017

High School Diploma -

Waverly City Schools