Jillian Ramdeen
Kissimmee
Summary
Detail-oriented healthcare professional with experience in optometry support and insurance verification. Skilled in patient intake, pre-testing procedures, prior authorizations, and benefits verification while maintaining accurate EHR documentation. Experienced in coordinating with providers, insurance companies, and patients to ensure timely care and reduce claim issues. Committed to maintaining patient confidentiality and delivering efficient, high-quality administrative and clinical support in compliance with HIPAA regulations
Overview
4
4
years of professional experience
Work History
Optometrist Assistant
Clarkson Eyecare
Kissimmee, FL
12.2022 - Current
- Assisted optometrist with patient exams, including pre-testing procedures such as visual acuity, tonometry, and retinal imaging.
- Collected and documented patient medical histories and updated electronic health records.
- Educated patients on contact lens use, eye care instructions, and follow-up appointments.
- Verified insurance information, processed payments, and supported front desk scheduling when needed.
- Ensured patient confidentiality and handled all records in compliance with HIPAA regulations.
Insurance Verification & Prior Authorization
Edwards Electronic Processing
Orlando, FL
11.2021 - 10.2022
- Detail-oriented healthcare professional experienced in patient intake, insurance verification, and prior authorizations.
- Skilled in maintaining accurate EHR documentation and supporting clinical pre-testing procedures.
- Experienced in coordinating with providers, insurance companies, and patients to ensure timely care and reduce claim issues.
- Committed to patient confidentiality while providing efficient administrative and clinical support in compliance with HIPAA regulations.
Education
Medical Billing & Coding
DeVry University
Chicago, IL07-2021
Skills
- Healthcare Administrative Support
- HIPAA Compliance
- Benefits & Eligibility Verification
- EHR Documentation
- Communication & Patient Support
Timeline
Optometrist Assistant
Clarkson Eyecare
12.2022 - Current
Insurance Verification & Prior Authorization
Edwards Electronic Processing
11.2021 - 10.2022
Medical Billing & Coding
DeVry University