Dedicated professional aiming to utilize broad knowledge and educational experience, reinforced by strong customer service values, technological capabilities, and sales talent to drive team success.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Knox Gold Exchange/ US Gold N Guns
Powell, TN
08.2009 - 02.2020
Managed 12 Full time employees in coordination with highest customer service skills
Interior and Exterior sales
Generated and maintained a solid customer base, as well as implementing a customer referral plan
Processed weekly payroll (from all stores) and maintained employee time records including corrections, adjustments and edits
Manage Accounts Receivable- bank deposits, applying receipts, billing, etc.
Purchased and sold gold, coins, silver, diamonds, antique items, etc. to the public and wholesale buyers
Handled all daily operations
First Grade Teacher
Anderson County Schools
Powell, TN
08.2007 - 08.2009
Introduced new learning methods to ensure engagement and understanding from all students
Worked on County Literacy Team to improve student’s reading level, as well as to enhance comprehension
Individualized the curriculum to meet the varying level of all students in the classroom
Conferred with other staff members to produce lesson plans, activities, etc. to promote effective learning
Kept classroom clean, organized, and safe for all students and visitors
Implemented classroom management improvements to enhance class morale and engagement
Admissions Representative
South College
Knoxville, TN
02.2004 - 09.2007
Collaborated with Marketing Team to develop and execute recruiting strategies, achieving 21% enrollment increase.
Managed over 300 prospective students monthly, facilitating a seamless enrollment process.
Maintained consistent communication with prospective students to address inquiries and enhance satisfaction levels.