LE'ARION PULLIAM
Oxford,MS
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Claims Generalist Associate
Progressive
OXFORD, MS
07.2025 - Current
- Processed over 100 insurance claims per month efficiently, ensuring adherence to company policies and regulatory standards.
- Evaluated claim documentation for accuracy and completeness, improving overall processing time.
- Collaborated with cross-functional teams to resolve complex claim issues and enhance customer satisfaction.
- Trained new associates on claims procedures and system usage, fostering a knowledgeable team environment.
- Conducted thorough investigations to assess total loss claims, ensuring accurate evaluations.
- Evaluated liability claims to determine coverage and settlement amounts
Member Solutions Specialist
Mississippi Federal Credit Union
Oxford, MS
10.2024 - 07.2025
- Managed collections for delinquent loans, including personal loans, auto loans, mortgages, and credit cards, recovering outstanding payments and reducing loan defaults.
- Successfully negotiated payment arrangements with 85% of members, enhancing account settlements and improving debt recovery solutions.
- Crafted and executed customized payment plans for over 50 members in financial hardship, boosting compliance and member satisfaction.
- Monitored and tracked the status of delinquent accounts, initiating follow-up communication as necessary to encourage timely payment.
Administrative Assistant
Mississippi Federal Credit Union
Oxford, MS
07.2023 - 10.2024
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Maintain an organized filing system for scanned documents, ensuring easy retrieval and accessibility for authorized personnel.
- Proficiently operate scanning equipment, including multifunction printers and document scanners, to accurately digitize documents.
Financial Specialist-Teller Operations
Mississippi Federal Credit Union
Oxford, MS
07.2023 - 10.2024
- Executed over 500 customer transactions monthly, ensuring 99% accuracy in deposits, withdrawals, transfers, and loan payments.
- Efficiently balanced cash drawer, achieving 98% accuracy in transactions and resolving discrepancies within 24 hours.
- Resolved over 100 customer account inquiries monthly, delivering prompt service that boosted customer satisfaction.
- Uphold professionalism and confidentiality while ensuring 100% compliance with bank policies, enhancing team integrity and client trust.
Technical Advisor
Conduent
Remote
07.2022 - 07.2023
- Served as the primary point of contact for triaging technical issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Assisted over 100 customers by answering questions and responding to inquiries.
Night Auditor
Graduate Oxford
Oxford, MS
03.2022 - 07.2022
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Reconciled daily financial transactions, maintaining accuracy in cash handling and reporting.
- Managed front desk operations, ensuring smooth check-in and check-out procedures.
Digital Personal Shopper
Walmart
Oxford, MS
03.2021 - 01.2022
- Maintained high satisfaction ratings of 90% by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed over 100 customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Loaded and unloaded orders at customer's vehicles.
Education
Masters of Science - Organizational Leadership-HR Management
Belhaven University
Jackson, MS05-2026
Bachelor of Arts - Management-HR Management
University of Mississippi
University, MS05-2024
Associate of Arts - Accounting
Northeast Mississippi Community College
Booneville, MS12-2020
High School Diploma -
West Point High School
West Point, MS05-2018
Skills
- Team collaboration
- Time management
- Attention to detail
- Organizing and prioritizing work
- Decision-making
- Documentation review
- Conflict resolution
Timeline
Claims Generalist Associate
Progressive
07.2025 - Current
Member Solutions Specialist
Mississippi Federal Credit Union
10.2024 - 07.2025
Administrative Assistant
Mississippi Federal Credit Union
07.2023 - 10.2024
Financial Specialist-Teller Operations
Mississippi Federal Credit Union
07.2023 - 10.2024
Technical Advisor
Conduent
07.2022 - 07.2023
Night Auditor
Graduate Oxford
03.2022 - 07.2022
Digital Personal Shopper
Walmart
03.2021 - 01.2022
Masters of Science - Organizational Leadership-HR Management
Belhaven University
Bachelor of Arts - Management-HR Management
University of Mississippi
Associate of Arts - Accounting
Northeast Mississippi Community College
High School Diploma -
West Point High School