LeAsia Martinez
Winston Salem,NC
Overview
8
8
years of professional experience
Work History
Child Caregiver
Ramos, Blake, and McNeil Families
All Locations
06.2016 - Current
- Taking care of children ages 2-10, setting up safety procedures, cleaning house areas, preparing healthy and nutritional meals for children, planning engaging and educational activities for children, assisting and supervising technology internet use for children's safety, and watching for physical safety risks.
Barista
Starbucks
Winston Salem, NC
07.2023 - 12.2023
- Acknowledging customers as they enter the building, responding to queries about the store, explaining and demonstrating merchandise use to customers, using Point Of Sale to ring up customers' orders, turning devices on and o, opening and closing applications, taking note of recurring problems with technology, rectifying issues with incorrect orders, de-escalating situations with a calm demeanor, abiding by the Occupational Safety and Health Administration, problem solving on the spot, speaking to customers with a smile, sanitizing service areas for customer safety, and preparing beverages and food items for customers with accuracy.
Sales Associate
Aeropostale
Winston Salem, NC
10.2022 - 07.2023
- Welcoming customers, answering questions regarding the store and its items, cleaning fitting room areas for ease of customer use, ringing up items for customers in a fast paced environment during busy hours, powering and operating devices, noticing and alerting management of any trends in issues regarding technology use, mediating situations with customers, following the Standard Operation Procedure, learning how to troubleshoot technical issues while navigating multiple systems, communicating with customers in a friendly tone, suggesting merchandise to fit customers' needs, and giving helpful input and encouragement regarding clothing items and outfit choices.
Crew Member
McDonald's
Springfield, MA
01.2021 - 12.2021
- Greeting customers, quickly taking orders using Point Of Sale, recognizing technological issues and notifying supervisors, assisting others in technology use, correcting misunderstandings regarding specific customer orders, resolving conflict by conciliating customers, keeping eating spaces clean and safe for customers to occupy, and eciently putting together food items for customers with attention to detail, and recommending menu items.
Education
High School Diploma -
Springfield High School of Science and Technology
06.2022
Skills
- Customer Service
- Point of Sale
- Cash Handling
- Troubleshooting
- Social Media Proficiency
- Typing 46 WPM with 96% Accuracy
- Housekeeping
- Childcare
Languages
- Fluent English
- Intermediate Spanish
Awards
- Sci Tech Honor Roll (2018-2022)
- Co-Captain Sci Tech Cheer (2018-2019)
- 1st, 2nd, & 3rd Place YMCA Track (2016)
Timeline
Barista
Starbucks
07.2023 - 12.2023
Sales Associate
Aeropostale
10.2022 - 07.2023
Crew Member
McDonald's
01.2021 - 12.2021
Child Caregiver
Ramos, Blake, and McNeil Families
06.2016 - Current
High School Diploma -
Springfield High School of Science and Technology