Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Leaslye Gonzalez

Santa Ana,CA

Summary

Dynamic and results-oriented professional with a proven track record at Nayarit Auto Service, excelling in customer service and problem resolution. Recognized for enhancing customer satisfaction through effective communication and a calm demeanor. Skilled in data entry and front desk operations, consistently delivering exceptional service and fostering positive client relationships.

Overview

2
2
years of professional experience

Work History

Receptionist

Nayarit Auto Service
Santa Ana, CA
09.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

GED -

Santa Ana College
Santa Ana, CA
06-2026

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Time management
  • Team collaboration
  • Data entry
  • Attention to detail
  • Front desk operations
  • Strategic planning
  • Basic computer skills
  • Calm demeanor
  • Documentation and reporting
  • Organization skills
  • Telephone skills
  • Typing speed
  • Positive and professional

Affiliations

  • Delhi center receptionist
  • Work with the IHSS (In-Home Supportive Services)
  • I have side jobs that keep me occupied

Accomplishments

  • Lead a freshmen class to success
  • Set goals that were reachable

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Nayarit Auto Service
09.2023 - Current

GED -

Santa Ana College

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