LeAudre Sublett
Jacksonville,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
17
17
years of professional experience
Work History
Customer Service Representative -Virtual
Cinch Home Warranty Services
Jacksonville, FL
07.2018 - Current
- Inbound customer service calls for customers that need new warranty claims filed, status of claims and escalations.
Customer Service Specialist
Bank of America
Jacksonville, FL
10.2006 - 08.2017
Education
High School Diploma -
Carman-Ainsworth Baker Career Academy
Flint, MI06-1983
Some College (No Degree) - Business Administration And Management
Charles Stewart Mott Community College
Flint, MISkills
Taking incoming calls - Customer Service associate
Subject Matter Expert - Assisting other associates
Subject Matter Expert - Assisting with new hire training classes
Quality Specialist - Scoring associates calls for quality
Timeline
Customer Service Representative -Virtual
Cinch Home Warranty Services
07.2018 - Current
Customer Service Specialist
Bank of America
10.2006 - 08.2017
High School Diploma -
Carman-Ainsworth Baker Career Academy
Some College (No Degree) - Business Administration And Management
Charles Stewart Mott Community College
Similar Profiles
Alan WhitakerAlan Whitaker
Sr. Authorizer at Cinch Home ServicesSr. Authorizer at Cinch Home Services
Kevin RosarioKevin Rosario
IT Data Analyst at Cinch Home ServicesIT Data Analyst at Cinch Home Services
Leonardo ClarkLeonardo Clark
HVAC Contractor at Cinch Home ServicesHVAC Contractor at Cinch Home Services
Alain M. HernandezAlain M. Hernandez
Senior Logistics Manager at US NavySenior Logistics Manager at US Navy
Shatavia EadyShatavia Eady
Supervisor Member Contact at FLORIDA BLUESupervisor Member Contact at FLORIDA BLUE