Lecia Napier
Orrville
Summary
Detail-oriented professional with 6+ years of experience in office management and inside sales. Skilled in order entry, invoicing, accounts payable and receivable, and vendor communication. Known for improving workflows, supporting cross-team communication, and keeping customer orders accurate and on time.
Overview
11
11
years of professional experience
Work History
Inside Sales
ABC Supply Interiors
Wadsworth, OH
06.2022 - 10.2026
- Communicated with customers to provide building materials
- Worked with vendors to purchase materials for customers
- Received and entered orders for customer deliveries
- Communicated with customers via email, prokeep, in person or phone calls to provide pricing as well as delivery dates.
- Built relationships with customers
- Invoicing
- Assisted branch manager with daily processes
- Customer Service
Office Manager
American Building Materials
Wadsworth, OH
03.2016 - 06.2022
- Oversaw daily office operations, ensuring accurate scheduling, filing, and customer support workflows.
- Streamlined office procedures, improving communication between sales, warehouse, and accounting teams.
- Managed accounts payable and receivable, reconciling invoices and vendor statements with precision.
- Coordinated purchase orders, delivery documentation, and order entry for building materials shipments.
- Resolved vendor and customer discrepancies, supporting timely payments and order accuracy.
- Implemented inventory and office tracking processes, reducing errors in materials and documentation.
Education
Office Computer Technology - Computer And Office Skills
Wayne County Schools Career Center
Smithville, OH08-1998
Skills
- Inside sales
- Technical proficiency
- Effective communication
- Time Management
- Customer relationship management
- Client Relationship Management
- Critical Thinking
- Public Relations
Timeline
Inside Sales
ABC Supply Interiors
06.2022 - 10.2026
Office Manager
American Building Materials
03.2016 - 06.2022
Office Computer Technology - Computer And Office Skills
Wayne County Schools Career Center
References
- Keith Easterwood; Granger Interiors
440-823-9886
- Robin DiSanto; TNR Drywall
330-703-9295
- Jeanne Wasson
330-317-7938
Additional references available upon request.