LeCrystal Pittman
Savannah,GA
Summary
Quality Driven Management (QDM) with a combined 20 years of FedEx Ground experience in Administration, P&D, Operations meeting the Focus on the Four priority metrics (Safety, People, Service and Efficiency).
Diligent Sort Manager with proven ability to oversee and streamline sorting operations. Successfully managed teams to ensure timely and accurate package distribution, enhancing overall efficiency. Demonstrated problem-solving skills and adaptability in fast-paced environments.
Logistics professional with comprehensive background in managing sorting processes and optimizing workflow. Known for strong team collaboration and commitment to achieving operational excellence. Highly reliable, adaptable, and skilled in process improvement and team leadership.
Overview
18
18
years of professional experience
Work History
Sort Manager
FedEx Ground
Pooler, Georgia
06.2022 - 07.2025
- Serve as a Champion of FXG’s Safety Above All Culture with 124 days injury free on 1 out of 2 sorts and supports all related initiatives.
- Initiated new processes to ensure OSHA required Safety Meetings attendance of 90% Package Handlers.
- Plan, strategize, organize, staff, direct and control the sort based on projected volume, head count and other circumstances.
- TLH goal attained with an average of _26____ out of a _24____ metric goal.
- Purple Pathway mentor.
- Oversaw daily sorting operations to ensure timely package delivery.
- Trained and mentored new team members on safety protocols and sorting procedures.
- Implemented process improvements to enhance workflow efficiency within sorting facility.
- Coordinated with management to optimize resource allocation and staffing levels.
- Monitored performance metrics to maintain high standards of accuracy and productivity.
- Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
Area Manager
FedEx Ground
Pooler, Georgia
06.2020 - 06.2022
- Oversee day-to-day operations of safety, quality and service standards, ensuring proper management of % Cube, completion of trailers from priority shipper accounts and closing of trailers with time-sensitive freight for transportation to the next station.
- Generate reports and distribute for research and analysis for metric goal compliance.
- Interview and hire Operations Managers, Package Handler Switchers, Package Handler Trainers, Operations Administrators and Package Handlers for personnel staff of operations.
- Ensure compliance with FedEx Ground policies and procedures and applicable governmental regulations.
Operations Manager
FedEx Ground
Pooler, Georgia
05.2019 - 06.2020
- Manage the proper sortation and loading of packages meeting quality and productivity, ensuring customer service.
- Train and develop new talent.
- Analyze personnel performance throughout sort, initiate a plan of action and implement for improvement as needed.
P&D Coordinator
FedEx Ground
Madison, Alabama
11.2016 - 04.2019
- Investigate customer service complaints.
- Maintain daily work plans for delivery and vehicle files for proper inspection.
- Communicate with AO’s / BC’s on daily performance.
Senior Operations Administrator
FedEx Ground
Madison, Alabama
06.2007 - 10.2016
- Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including Linehaul, Quality Assurance and Customer Service.
- Relabeled and repaired mislabeled and/or damaged packages.
Education
Pursuing Business Management -
University of Alabama Huntsville
05-2006
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Enterprise State Junior College
05-2003
Skills
- Warehouse operations
- Lean principles
- Warehouse safety
- Product sorting
- Hand-eye coordination
- Materials handling and transport
- Quality control
- Workflow management
- Production deadline management
- Reading comprehension
- Process management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Decision-making
Timeline
Sort Manager
FedEx Ground
06.2022 - 07.2025
Area Manager
FedEx Ground
06.2020 - 06.2022
Operations Manager
FedEx Ground
05.2019 - 06.2020
P&D Coordinator
FedEx Ground
11.2016 - 04.2019
Senior Operations Administrator
FedEx Ground
06.2007 - 10.2016
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Enterprise State Junior College
Pursuing Business Management -
University of Alabama Huntsville
SERVICE
- Habitat for Humanity, Savannah, GA, 2023-08
- Adopt-A-Mile clean up, Madison, AL, 2016-05
- Heritage Elementary, Madison, AL, 2016-04
- Harris Home for Children, Huntsville, AL, 2013-12
Humanitarian Award
Awarded the company's Humanitarian Award in 2019.