Lee Bateman
Brookhaven,PA
Summary
Results-driven leader specializing in operational management and community outreach. Demonstrated success in enhancing client satisfaction and executing strategic initiatives. Strong commitment to staff development and building robust customer relationships.
Overview
51
51
years of professional experience
Work History
President
Self Employed Funeral Business
Brookhaven, Pennsylvania
03.1975 - Current
- Established comprehensive funeral service protocols to enhance client satisfaction and operational consistency.
- Implemented community outreach initiatives to build relationships and increase service awareness.
- Conducted performance reviews to assess team effectiveness and identify growth opportunities.
- Monitored industry trends to adapt services and maintain competitive advantage.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Hired, trained, and mentored staff members to maximize productivity.
President
Pa. Racquetball Association
Brookhaven, Pennsylvania
04.1995 - 11.2005
- I was the President of the Pennsylvania Racquetball Association, which organized state tournaments throughout the state of Pennsylvania. Over a thousand members of the association when I was president. The association organized tournaments for ages 10 to 75. I was involved with the association for over 10 years.
Education
Bachelor of Science - Science Education
Pittsburgh Institue of Mortuary Science
Pittsburgh02-1975
Skills
- Strategic planning and business development
- Operational management
- Community outreach and engagement
- Customer relationship management
- Team leadership and development
- Employee relations and training
Timeline
President
Pa. Racquetball Association
04.1995 - 11.2005
President
Self Employed Funeral Business
03.1975 - Current
Bachelor of Science - Science Education
Pittsburgh Institue of Mortuary Science