Lee Endicott
Statesville,NC
Summary
A highly motivated employee with over 9 years of experience and a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Comfort Consultant
Temperature Design HVAC
Mooresville, NC
08.2018 - Current
- Recommended improvements to existing comfort systems based on customer feedback.
- Provided detailed product information to clients, including features and benefits of different products.
- Assisted customers in selecting the best comfort solutions for their homes and businesses.
- Coordinated with subcontractors when necessary for larger projects.
- Inspected completed installations to ensure proper operation and functionality of equipment.
- Troubleshot any malfunctions or problems with comfort systems.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Service Technician
Temperature Pro HVAC
Mooresville , NC
12.2017 - 08.2018
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Communicated with clients for outstanding customer service and to increase repeat business.
Education
High School Diploma -
South Point High School
Belmont, NC06-2009
Skills
- Load Calculation Software
- Client Relationship Building
- Negotiation Tactics
- Customer Service
- Product Knowledge
- Troubleshooting and diagnosis
Certification
- Trane Boot Camp
- Trane Advance Boot Camp
- Trane Variable Speed Certification
- EPA Certification
- Advance Heat Pump Diagnostics
- "RJM" Wrightsoft - Load Calculation Certified
- Variety of Other Achievements & Certifications
Timeline
Comfort Consultant
Temperature Design HVAC
08.2018 - Current
Service Technician
Temperature Pro HVAC
12.2017 - 08.2018
High School Diploma -
South Point High School
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