Dynamic Floor Manager with extensive experience at casino gaming, excelling in employee management and customer relations. Proven track record in gaming enforcement and slot machine maintenance, ensuring guest satisfaction and operational integrity. Recognized for leadership as a Pit Boss at Silverado Franklin, enhancing team performance and fostering a positive gaming environment.
My highest priorities are, paying hand pays, fixing slot machines, players center inquiries, giving players center breaks. I also make sure the cage employee has had a break. General overview of the casino, mainly making sure the guests are satisfied with their experience and keeping away and ticket scalpers or any that are up to other malfeasance.
I had started this company as a dealer, about a year after dealing I was promoted to pit boss where I continued the rest of my time there as a pit boss.