Lee Hessel
Summary
Driven and adaptable professional with experience at Victra Wireless, adept in mobile device troubleshooting and customer service. Excelled in upselling, enhancing brand awareness, and surpassing sales targets through goal-oriented strategies and problem-solving. Demonstrated dependability and multitasking across sales and technical roles, achieving notable performance outcomes.
Overview
4
4
years of professional experience
Work History
Wireless Sales Expert
Victra Wireless
09.2021 - Current
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
- Assisted customers in setting up new devices, transferring data, and navigating device features efficiently.
- Promoted add-on services such as insurance plans, device protection programs, and financing options for increased sales opportunities.
- Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
- Modeled professionalism while working with team members to deliver results.
Painter Laborer
OCP Contractors
05.2021 - 06.2022
- Demonstrated adaptability, efficiently handling various types of painting projects including residential, commercial, and industrial settings.
- Maintained clean workspaces, organizing tools and equipment for optimal productivity.
- Improved project efficiency by effectively managing time and resources for multiple painting tasks.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Education
High School Diploma -
Penta Career Center
Perrysburg, OH05-2020
Skills
- Goal oriented
- Brand awareness
- Upselling strategies
- Performance analysis
- Mobile device troubleshooting
- Customer service
- Problem-solving
- Honest and dependable
- Multitasking
Timeline
Wireless Sales Expert
Victra Wireless
09.2021 - Current
Painter Laborer
OCP Contractors
05.2021 - 06.2022
High School Diploma -
Penta Career Center
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