Summary
Overview
Work History
Education
Skills
Timeline
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Clover (Ann) Jinright

Elba,AL

Summary

Analytical career-minded Wireless Sales Expert with expertise and experience in wireless sales across multiple platforms and providers. Flexible, articulate communicator proficient in consumer relations and product promotion. Dedicated and focused on achieving sales and performance goals. Outgoing Wireless Sales Associate offering 1 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.

Overview

2
2
years of professional experience

Work History

Wireless Sales Expert

MarketSource
05.2022 - 06.2023
  • Consistently met and exceed sales quota month after month.
  • Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
  • Performed administrative duties, replenished stock, answered phones and filed paperwork.
  • Promoted quality customer service by executing follow up procedures.
  • Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
  • Resolved wireless problems quickly and efficiently by serving as liaison with support team.
  • Evaluated consumer wireless usage and detailed current promotions and services to fit needs.
  • Activated pre-paid wireless phones for 99 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Increased monthly sales 20% by recommending seasonal buy one get one sales, rebates and limited time offers.

Electronics Sales Associate

Walmart
11.2021 - 05.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
  • Processed credit and debit card payments to complete customer buying experience.
  • Checked to see if requested items were available from store's inventory.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Worked with loss prevention in monitoring shopper behavior.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Receiving Manager

Dirt Cheap
01.2021 - 11.2021
  • Managed 100% of inbound receiving departments.
  • Managed receiving team, overseeing training, schedules and work assignments.
  • Unloaded, sorted and stored incoming merchandise.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Gathered and processed merchandise returns.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Education

High School Diploma -

Elba High School
Elba, AL
06.1993

Skills

  • Time Management
  • Goal Oriented
  • Data Analysis
  • Social Media Savvy
  • Active Listening
  • Attention to Detail
  • Customer Service
  • Retail Merchandising
  • Customer Needs Assessment
  • Order Management
  • Team Cooperation

Timeline

Wireless Sales Expert

MarketSource
05.2022 - 06.2023

Electronics Sales Associate

Walmart
11.2021 - 05.2022

Receiving Manager

Dirt Cheap
01.2021 - 11.2021

High School Diploma -

Elba High School

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Clover (Ann) Jinright