Lee Hudson
Raymore,MO
Summary
Accomplished Medical Assistant with a proven track record at Colorectal Surgical Associates of Kansas City, enhancing patient care through expert management of medical documentation and efficient problem-solving. Skilled in medical terminology and patient relations, significantly improved patient access services and outcomes.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Care Now Urgent Care
Olathe, KS
02.2024 - Current
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Communicated financial obligations to patients and collected fees at the time of service.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Reviewed patient accounts for accuracy regularly.
- Provided helpful assistance by anticipating and responding to the needs of patients and family members.
- Assisted in implementing new technologies and processes to improve patient access services.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Documented and managed patient information in computer system.
Direct Support Professional
Firefly Supported Living & Employment Services
Kansas City, MO
12.2023 - Current
- Accompanied individuals on outings to promote independence and integration into the community.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Used approved crisis intervention techniques in emergency situations.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored individuals' behaviors, documented observations, and reported any changes or concerns to the supervisor.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities.
- Assisted individuals in developing social skills to become integrated in the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Medical Assistant
Colorectal Surgical Associates of Kansas City
Overland Park, KS
06.2022 - 06.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
High School Diploma -
Sikeston Sr High School
Sikeston, MO06.1992
Skills
- Medical terminology knowledge
- Quick problem solver
- Documentation procedures expert
- Performing patient intakes
- Patient relations
- Infection control procedures
- Collecting vital signs
- Helping with medication
- Charting expertise
Education and Training
other,Sikeston, MO
Contact
Kansas City, MO 64137
Timeline
Patient Service Representative
Care Now Urgent Care
02.2024 - Current
Direct Support Professional
Firefly Supported Living & Employment Services
12.2023 - Current
Medical Assistant
Colorectal Surgical Associates of Kansas City
06.2022 - 06.2023
High School Diploma -
Sikeston Sr High School
Similar Profiles
Lacey WagnerLacey Wagner
Registered Nurse at MedExpress Urgent Care/NextCare Urgent CareRegistered Nurse at MedExpress Urgent Care/NextCare Urgent Care
Kaitlynn PetropoulosKaitlynn Petropoulos
LMRT/Lab Technologist Preceptor at Care Now Urgent CareLMRT/Lab Technologist Preceptor at Care Now Urgent Care
Adelina GarciaAdelina Garcia
Certified Medical Assistant at MedPost Urgent Care/ Carenow Urgent CareCertified Medical Assistant at MedPost Urgent Care/ Carenow Urgent Care