Lee McCarty
Bernville,PA
Summary
- Dynamic Pharmacy Manager with extensive experience at Rite Aid, excelling in patient education and staff management. Proven track record in optimizing pharmacy operations and enhancing patient adherence through innovative programs. Skilled in regulatory compliance and drug safety, fostering a customer-centric environment that drives loyalty and satisfaction.
- I have very many loyal customers and their families that have expressed interest in maintaining me as their pharmacist. I am sure I could enhance any pharmacy practice with many new customers.
Overview
37
37
years of professional experience
Work History
Pharmacy Manager
Rite Aid
Shillington, PA
08.1988 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
- Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
- Enhanced patient adherence to treatment plans with introduction of medication synchronization program.
- Optimized prescription processing times, ensuring fast and accurate service for all customers.
Education
Bachelor Of Science - Pharmacy
University of Mississippi
Oxford, MS05.1983
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Patient counseling
- Direct patient care
- Drug safety
- Staff management
- Immunizations
- Drug utilization review
- Policy enforcement
- Employee management
- Inventory and restocking
- Inventory control
- Training and mentoring
- Drug inventory management
- Regulatory compliance
Accomplishments
I was very involved in promoting and managing various flu clinics in Berks County.
Timeline
Pharmacy Manager
Rite Aid
08.1988 - Current
Bachelor Of Science - Pharmacy
University of Mississippi