Lee Moran
Panama City Beach,FL
Summary
Results driven professional with 22 years of experience in customer service, sales, relationship management, and operations within the private club golf industry. Seeking a sales or customer service position where strong interpersonal skills, business experience and a proven commitment to customer satisfaction can contribute to organizational success.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Head Golf Professional
Sharks Tooth Golf Club/The Third Golf Club (St. Joe Company)
Panama City Beach, FL
04.2022 - Current
- Managed daily operations of a 36-hole private golf club, that increased in membership from 1,500 to 3,500 members.
- Directed golf operations, overseeing internal activities and external events to enhance member engagement.
- Oversaw golf shop operations, managing merchandising, inventory control, and vendor relations to optimize retail performance.
- Directed staffing for all golf activities, ensuring optimal personnel management.
- Coordinated logistics for golf tournaments, managing registration, communications, and event execution to ensure seamless experiences.
- Trained and mentored club staff to deliver exceptional service to members and guests.
- Assisted in budgeting and financial management, contributing to strategic planning initiatives.
- Managed payroll administration for assistant professionals and outside service staff with accuracy.
Head Golf Professional
Camp Creek Golf Club (St. Joe Company)
Watersound, FL
09.2017 - 04.2022
- Oversaw daily operations of 18-hole private golf club serving 1500 members, enhancing member experience and engagement
- Coordinated member and outside golf tournaments and outings, managing event planning, staffing, logistics, player registration, scoring, rules, and on-site execution
- Provided private golf instruction and individualized coaching to club members of all skill levels
- Administered payroll and timekeeping for Food & Beverage and outside golf operations staff, ensuring accuracy and timeliness in processing
Assistant Golf Professional
Sharks Tooth Golf Club (St. Joe Company)
Panama City Beach, FL
03.2004 - 09.2017
- Provided private golf instruction and individualized coaching to club members of all skill levels
- Developed and directed summer junior golf camps, focusing on skill development and positive introductions to golf for young players
- Assisted Head Golf Professional with daily club operations, contributing to membership growth from 100 to 1500 members
- Collected and verified player handicaps to create pairings, flights, and competition formats for tournaments
Education
B.S. - Professional Golf Management (PGM)
The Pennsylvania State University
State College, PA05-2004
Skills
- Golf management
- Tournament management
- Event management
- Financial budgeting
- Merchandising
- Membership strategies
- Staff mentoring
Certification
PGA Member (2006-Present)
Timeline
Head Golf Professional
Sharks Tooth Golf Club/The Third Golf Club (St. Joe Company)
04.2022 - Current
Head Golf Professional
Camp Creek Golf Club (St. Joe Company)
09.2017 - 04.2022
Assistant Golf Professional
Sharks Tooth Golf Club (St. Joe Company)
03.2004 - 09.2017
B.S. - Professional Golf Management (PGM)
The Pennsylvania State University