Lee Morden
Santa Cruz,CA
Summary
Dynamic professional with a proven track record at 831 Towing, excelling in customer service and safe driving practices. Recognized for outstanding problem-solving abilities and adherence to safety protocols, ensuring efficient operations. Skilled in equipment maintenance and adaptable to various challenges, consistently delivering exceptional results in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Tow Truck Driver
831 Towing
Santa Cruz, CA
01.2019 - Current
- Conducted daily pre-trip inspections on vehicles to ensure safe roadway operation.
- Planned optimal routes, adjusting for weather and traffic conditions.
- Delivered customer vehicles to destinations safely while complying with traffic laws.
- Maintained excellent safe driving record by adhering to driving regulations and safety protocols.
- Provided roadside assistance services, including jump starts, tire changes, and fuel delivery.
- Recognized by management for outstanding customer service and problem-solving abilities.
- Operated equipment and machinery following established safety guidelines.
- Ensured customer satisfaction by implementing innovative solutions to challenges.
Tree Work Groundsman
S.P. McClenahan
Portola Valley, CA
11.2017 - 12.2018
- Executed landscaping tasks for both residential and commercial sites, including maintenance of lawns, shrubs, and flowers.
- Conducted tree, hedge, and shrub trimming to maintain visual standards.
- Utilized and cared for company tools to support effective operations.
- Ensured comprehensive job completion from initiation through cleanup while prioritizing safety.
Delivery Driver
Palace Business Solutions
Santa Cruz, CA
09.2015 - 11.2017
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Verified accuracy of items loaded onto truck against shipping documents.
- Assisted warehouse personnel in packing orders when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Volunteer Firefighter
Fremont Volunteer Fire Department
Fremont, NC
02.2005 - 12.2014
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Inspected and maintained firefighting gear to ensure proper function, to maintain readiness for different fire scenarios.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations in the local area.
Aerospace Propulsion Journeyman
United States Air Force, USAF
Goldsboro, NC
09.2000 - 03.2010
- Interpreted technical manuals and schematics to troubleshoot aircraft engine issues.
- Ensured documentation of all maintenance work met company standards.
- Managed inventory of spare parts for servicing aviation propulsion systems.
- Identified safety hazards related to operation of aircraft propulsion systems.
- Conducted thorough post-maintenance inspections of aircraft engines before service.
- Assisted with removal and installation of engines, propellers, and fuel tanks.
- Updated databases with accurate, current information for operational efficiency.
Education
Associate of Arts - Advanced Welding
Cabrillo College
Aptos, CA06-2025
Associate of Arts - Machinning Technology
Wayne Community College
Goldsboro, NC06-2014
Associate of Arts - Welding Technology
Wayne Community College
Goldsboro, NC06-2012
Bachelor of Science - Fire Science
Wayne Community College
Goldsboro, NC07-2010
Aerospace Propulsion
Community College of The Air Force
Shepherd Air Force Base, TX08-2000
Skills
- Customer service
- Safety protocols
- Safe driving practices
- Clean driving record
- Problem-solving abilities
- Equipment maintenance
- Adaptability
- Forklift operation
Timeline
Tow Truck Driver
831 Towing
01.2019 - Current
Tree Work Groundsman
S.P. McClenahan
11.2017 - 12.2018
Delivery Driver
Palace Business Solutions
09.2015 - 11.2017
Volunteer Firefighter
Fremont Volunteer Fire Department
02.2005 - 12.2014
Aerospace Propulsion Journeyman
United States Air Force, USAF
09.2000 - 03.2010
Associate of Arts - Advanced Welding
Cabrillo College
Associate of Arts - Machinning Technology
Wayne Community College
Associate of Arts - Welding Technology
Wayne Community College
Bachelor of Science - Fire Science
Wayne Community College
Aerospace Propulsion
Community College of The Air Force
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