Lee Wood
Greeneville,TN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Lowe's
Greeneville, Tennessee
09.2021 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lead Sales Associate
Dollar General
Greeneville, Tennessee
06.2018 - 03.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Handled cash register operations and customer transactions to process payments.
- Delivered excellent customer service for repeat business and referrals.
Fabricator
Donaldson Company, Inc.
Greeneville, TN
10.2014 - 03.2018
- Maintained clean and organized working environment to promote safety and efficiency.
- Fabricated components and structures following customer requirements.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Inspected equipment and materials to verify safety and quality standards.
- Provided training and mentorship for new hires, fostering a positive team dynamic and promoting skill development.
Estimator/Project Manager
Soil Innovations
Parkville, MO
07.2011 - 02.2014
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Analyzed designs and performed accurate cost analysis.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Prepared material orders to complete projects on time and within budget.
Education
Advanced Electronics Technician - Advanced Electronics
Service School Command
Great Lakes, IL 01.2000 - 10.2000
Strategic Satellite Communications - Satellite Communications
United States Army Signal Center
Augusta, GA 03.2001 - 10.2001
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Inventory management
Management
Timeline
Sales Associate
Lowe's
09.2021 - Current
Lead Sales Associate
Dollar General
06.2018 - 03.2019
Fabricator
Donaldson Company, Inc.
10.2014 - 03.2018
Estimator/Project Manager
Soil Innovations
07.2011 - 02.2014
Strategic Satellite Communications - Satellite Communications
United States Army Signal Center
03.2001 - 10.2001
Advanced Electronics Technician - Advanced Electronics
Service School Command
01.2000 - 10.2000
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