Leeahni Rodriguez

• Provide front desk coverage by greeting residents, families, staff, and visitors in a professional manner

• Answer and route incoming phone calls while responding to inquiries and directing requests to appropriate departments

• Schedule appointments and coordinate calendars for staff and residents

• Distribute incoming mail and assist with general office organization

• Maintain organized records and assist with administrative tasks to support daily facility operations

• Communicate with vendors, healthcare providers, and internal departments to ensure smooth operations

• Provides compassionate support with daily living activities, including grooming, dressing, and bathing.
• Manages medication administration in alignment with care plans.
• Maintains patient records to track progress and communicate with the healthcare team.
• Assisted clients with daily living activities, enhancing comfort and promoting independence.

• Managed front desk operations including patient check-in, scheduling, and phone inquiries

• Collected co-payments and updated patient records in electronic systems

• Coordinated physician schedules and appointment calendars

• Processed medical documentation and assisted with patient record management

• Routed calls and messages between patients, providers, and staff

• Assisted with spa reception and customer service.
• Delivered facial treatments and skincare guidance under supervision.
• Maintained spa workspace following sanitation protocols.
• Executed effective client consultations to understand individual skincare needs and preferences.

• Managed high volumes of phone calls and emails in a busy office environment

• Coordinated executive calendars and organized administrative documentation

• Sorted and distributed incoming mail and office correspondence

• Maintained office supplies and equipment areas

• Assisted with data entry, filing systems, and general clerical support

• Organized and stacked inventory.
• Assisted training and onboarding employees.
• Packaged items meeting quality control standards.

• Operated large-format printers for banners and posters.
• Provided excellent customer service when answering inquiries about product availability or delivery status.
• Provided technical support related to graphic design software applications.

• Assisted customers with product selection.
• Met sales targets through proactive engagement.
• Maintained store cleanliness and organization.

• Provided customer service and supported inventory management.
• Handled transactions and balanced cash drawers.
• Improved merchandising displays and boosted sales.