LeeAnn Anderson
Bradenton,FL
Summary
Dedicated professional with over 10 years experience delivering exceptional customer service and fostering high-performance teams. Proven ability to exceed sales goals while maintaining strong client relationships. Skilled at leading fundraising initiatives, generating significant revenue to support community programs. Known for developing effective strategies that drive both customer satisfaction and operational excellence. Committed to creating positive client experiences and achieving business growth through innovative service and leadership.
Overview
28
28
years of professional experience
Work History
Chief Household Officer & Community Director
Anderson Consulting
06.2008 - Current
- Primary liaison between the organization and the community, fostering strong partnerships with local schools and families.
- Designed and executed creative fundraising initiatives that consistently generated financial support year over year these events funded team needs and subsidized costs for underprivileged players.
- Planned and managed logistics for multiple school trips, including transportation, accommodations, ensuring seamless experience for both players and parents.
- Provided guidance to a team of volunteers, fostering a collaborative and motivational environment. Worked closely with the organization President to align strategic goals and operational initiatives.
Licensed Assistant Branch Manager
SunTrust Banks, Inc. NYSE: STI
01.2005 - 07.2008
- Delivered exceptional customer service by advising clients on loans, investments, and insurance products.
- Led and mentored staff to achieve a high-performance culture focused on customer satisfaction.
- Oversaw branch operations, including cash flow management, scheduling, and performance evaluations.
- Ensured regulatory compliance and maintained accurate records to mitigate risk.
- Consistently met sales goals by recommending tailored financial products.
- Engaged with the community to strengthen the branch's visibility and client relationships.
- Series 6 License
- Life and Variable Annuity License
Senior Client Relationship Specialist
Washington Mutual Bank
01.2004 - 01.2005
- Proactively built and maintained client relationships through personalized outreach while achieving 110% of sales targets.
- Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.
- Conducted regular check-ins with clients to review account performance and discuss potential opportunities for growth.
- Built community relationships to enhance branch visibility driving customer acquisition and retention.
Area Sales Manager
Dillards Department Store
02.1997 - 01.2002
- Managed a team of over 40 employees, driving sales and operational excellence.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Demonstrated strong leadership by consistently exceeding sales targets.
- Transformed underperforming departments into top revenue generators.
- Developed and implemented effective strategies to optimize sales performance.
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL08-2004
Skills
- Customer relationship management
- Community engagement and net working
- Problem solving and conflict resolution
- leadership and team development
- Time management
- Business development
- Interpersonal skills
Timeline
Chief Household Officer & Community Director
Anderson Consulting
06.2008 - Current
Licensed Assistant Branch Manager
SunTrust Banks, Inc. NYSE: STI
01.2005 - 07.2008
Senior Client Relationship Specialist
Washington Mutual Bank
01.2004 - 01.2005
Area Sales Manager
Dillards Department Store
02.1997 - 01.2002
Bachelor of Science - Finance
University of South Florida
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