I strive to make the customer happy in all situations, working in customer service for ten years has given me the skills to assess situations and handle them with care defusing any tension.
Overview
4
4
years of professional experience
Work History
Waitress
Cafe 33
Perkins , OK
08.2022 - Current
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Checked identification for minimum age for sale of alcoholic beverages.
Sales Associate
Ozark Paving
Fayetteville, AR
01.2019 - 05.2022
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.