LeeAnn Franks
Centerville,TX
Summary
Seasoned Case Manager from Texas Youth Commission as well as a former Family Based Safety Services Caseworker for DFPS. Adept in rehabilitation and family reunification, showcasing a blend of empathy and critical thinking. Excelled in case management and problem-solving, enhancing family and juvenile outcomes. Proven track record in multitasking and organization, ensuring effective treatment planning and progress assessment.
Overview
8
8
years of professional experience
Work History
Family Based Safety Service Worker
DFPS
Centerville, TX
10.2007 - 12.2011
- Provided families with the tools and tasks needed for reunification.
- Completed and submitted referrals for; individual/family counseling, psychological/psychiatric evaluations, anger management, parenting classes, drug treatment (inpatient/outpatient), and administered random drug screens.
- Created family plans, completed family evaluations, and assessed the family's progress by conducting home visits and consulting with providers.
- Conducted home visits with families on a daily/weekly basis.
- All visits were documented on a daily basis.
Case Manager
Texas Youth Commission
Crockett, TX
01.2004 - 09.2007
- Case Manager of mental health juveniles.
- Rehabilitation of juvenile offenders.
- Sex offender rehabilitation.
- Provided juveniles with individual and group counseling on a daily basis.
- Led peer groups on a daily basis.
- Consulted with educators, psychologist, psychiatrist, and staff regarding the youth's progress/lack there of.
- Assessed youth's progress/lack there of and reported to the parents and the release board.
- Held/attended/conducted Level Hearings for offenses committed while in custody.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX12-2003
Skills
- Excellent time management
- Reliable and dependable
- Dedicated team player
- Case planning
- Home visits and inspections
- Organization and multitasking
- Decision-making
- Positive attitude
- Case management tracking
- Report writing
- Treatment Planning
- Empathy and compassion
- Problem-solving
- Critical thinking
- Multitasking and organization
- Email and telephone etiquette
- Conflict resolution
- Case management
- MS office
- Active listening
Timeline
Family Based Safety Service Worker
DFPS
10.2007 - 12.2011
Case Manager
Texas Youth Commission
01.2004 - 09.2007
Bachelor of Science - Criminal Justice
Sam Houston State University
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