Brenda Hanks
Corpus Christi,TX
Summary
Accomplished case management professional and military veteran with a proven track record of delivering results in high-pressure environments. Skilled in conducting detailed assessments, developing actionable plans, and coordinating with community services to address barriers. Successfully managed over $30,000 in critical equipment, with zero loss, and provided reliable communication support for medical evacuations. Experienced in mentoring and guiding team members, fostering their personal and professional growth, while maintaining accountability. Passionate about empowering individuals, including veterans and families, to achieve their personal and professional goals.
Overview
15
15
years of professional experience
Work History
Family Based Safety Safety Service Worker
Department of Family and Protective Services
Corpus Christi, TX
03.2024 - 07.2024
- Conducted home visits, and maintained contact with parents and children to achieve treatment goals.
- Interviewed clients, and assessed their needs to create effective treatment plans.
- Referred clients to essential services to address family-specific challenges.
- Delivered in-home services tailored to address insufficient protective capacities, and minimize risks to child safety.
- Identified and leveraged community resources to support families.
- Assessed child safety and implemented necessary actions to protect children appropriately.
Home Care Provider
AccentCare
Corpus Christi, TX
09.2021 - 09.2022
- Administered medications, and ensured compliance with prescribed treatments.
- Prepared nutritious meals tailored to clients' preferences and dietary needs.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with proper exercises and rehabilitation.
Signal Support Systems Specialist
United States Army
Fort Campbell , KY
03.2012 - 10.2015
- Provide and maintain communication equipment for medical evacuation in a high-stress environment.
- Manage over $30,000 worth of equipment with zero loss.
- Mentor and maintain accountability of assigned soldiers, and provide positive guidance for their personal and professional development.
Mental Health Case Manager
Northwestern Human Services
Philadelphia, PA
06.2009 - 07.2011
- Facilitated client access to community resources and support services.
- Assisted clients in navigating Social Security applications and securing benefits.
- Transported clients to appointments, and ensured they received necessary services.
Education
Bachelor of Arts - Social Work
West Chester University of Pennsylvania
West Chester, PA03-2001
Timeline
Family Based Safety Safety Service Worker
Department of Family and Protective Services
03.2024 - 07.2024
Home Care Provider
AccentCare
09.2021 - 09.2022
Signal Support Systems Specialist
United States Army
03.2012 - 10.2015
Mental Health Case Manager
Northwestern Human Services
06.2009 - 07.2011
Bachelor of Arts - Social Work
West Chester University of Pennsylvania
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