Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee Ann Morris

Bank Teller
North Eastham,MA

Summary

Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Successful Lead Teller with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies. Lead Teller successfully displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Head Teller

Seamen's Bank
09.2015 - 07.2023
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Monitored and verified suspicious activity on customer accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.

Manager

Adam's Pharmacy
09.2000 - 09.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

High School Diploma -

Provincetown, High School
Winslow Street Provincetown, MA 02657
06.1978

Skills

  • Team Cooperation
  • Financial Transactions
  • Transaction Processing
  • Check Cashing
  • Vault Balancing
  • Night Safe Deposits
  • Phone Inquiries
  • Loan Payment Processing
  • Supervising Tellers
  • Honest and Trustworthy
  • Teller Transactions
  • Reconciling Cash Drawers
  • Identity Verification
  • Customer Experience
  • Balance Verification and Reconciliation
  • Cash Handling
  • Cash Flow and Reconciliation
  • Security Procedures
  • Records Confidentiality
  • Cash Supply Orders
  • Attention to Detail
  • Consumer Banking
  • Banking Standards Compliance
  • Secure Bank Vaults
  • Branch ATM Operation
  • Staff Training

Timeline

Head Teller

Seamen's Bank
09.2015 - 07.2023

Manager

Adam's Pharmacy
09.2000 - 09.2015

High School Diploma -

Provincetown, High School
Lee Ann MorrisBank Teller