LeeAnn Ruiz
Page,AZ
Summary
Dynamic Certified Clinical Medical Assistant with proven expertise in HIPAA compliance and patient care at Canyonlands Healthcare. Adept at enhancing office workflow and patient outcomes through effective communication and clinical documentation. A reliable team player skilled in vital signs monitoring and training staff, committed to delivering exceptional healthcare services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Canyonlands Healthcare - Urgent Care
Page, AZ
06.2025 - Current
- Administered patient care, including vital sign monitoring and specimen collection, ensuring adherence to protocols.
- Assisted healthcare providers in clinical procedures, maintaining a sterile environment and necessary equipment readiness.
- Documented patient histories and medication lists accurately in electronic health records for improved continuity of care.
- Managed appointment scheduling and patient follow-ups, enhancing overall office workflow efficiency.
- Educated patients on treatment plans and preventive healthcare measures, fostering better health outcomes.
- Trained new staff on best practices for clinical procedures and patient interactions, promoting team cohesion and skill development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Team Leader Manager
Jack in the Box
Page, AZ
08.2018 - 03.2024
- Led team in high-volume environment, ensuring efficient workflow and optimal customer service.
- Trained and mentored staff on operational procedures and best practices to enhance performance.
- Implemented process improvements that streamlined operations and reduced wait times for customers.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability for peak periods.
- Collaborated with management to set strategic goals, aligning team objectives with overall company vision.
- Resolved customer complaints effectively, fostering positive relationships and enhancing brand loyalty.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
Education
Associate of Science - Healthcare Administration
Pima Medical Institute
Phoenix, AZ06-2026
Medical Assistant -
Pima Medical Institute
Mesa, AZ05-2025
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Patient intake process
- Medical office procedures
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Specimen collection
- Medical terminology
- Vital signs measurement
- CPR
- EMR / EHR
- Medical terminology knowledge
- First aid
- Simple dressings
- Reliable team player
- Customer service
Certification
CCMA
CPR & AED
Urine Specimen Collector Training
Timeline
Certified Clinical Medical Assistant
Canyonlands Healthcare - Urgent Care
06.2025 - Current
Team Leader Manager
Jack in the Box
08.2018 - 03.2024
Associate of Science - Healthcare Administration
Pima Medical Institute
Medical Assistant -
Pima Medical Institute