LeeAnna Marchel
Yachats,OR
Summary
Office Manager brings significant experience and great customer service. Enthusiastic, friendly, and positive personable demeanor with knack for organization.
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Dental Front Office Manager
Dr. Keith Ogawa
Lake Oswego, Oregon
2018.06 - 2024.08
- Oversaw daily front office operations, ensuring seamless guest interactions through greeting, phone management, and email correspondence.
- Managed daily front office operations and ensured smooth workflow.
- Coordinated appointment scheduling and ensured accuracy of patient records to support efficient office functionality.
- Handled patient inquiries and resolved issues with professionalism and care.
- Developed and implemented office policies to streamline processes and enhance overall patient experience.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Oversaw inventory management for office supplies and medical materials.
- Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
Dental Hygienist
Southern Oregon Area
Medford, Oregon
1995.08 - 2018.04
- Delivered thorough dental cleanings and preventive care to diverse patient populations.
- Collaborated with dentists to develop treatment plans for optimal patient outcomes.
- Educated patients on oral hygiene practices and the importance of regular check-ups.
Education
Bachelor of Science - Dental Hygiene
Oregon Institute of Technology
Klamath Falls, OR 1993.09 - 1997.06
Skills
- Excellent Customer Service
- Problem Solving
- Strong Work Ethic
- Honest & Reliable
Timeline
Dental Front Office Manager
Dr. Keith Ogawa
2018.06 - 2024.08
Dental Hygienist
Southern Oregon Area
1995.08 - 2018.04
Bachelor of Science - Dental Hygiene
Oregon Institute of Technology
1993.09 - 1997.06