Leela Martinez
Tolleson,AZ
Summary
Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
1
1
year of professional experience
Work History
Receptionis/Medical Appointment Scheduler
Phoenix Neurology & Sleep Medicine
09.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Followed up with patients to reschedule missed appointments.
Restaurant Hostess
Burgers An Beer
06.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Joya High School
Avondale, AZ05.2023
Skills
- Critical Thinking
- Appointment Scheduling and Confirmation
- Data Entry
- Software Applications
- Reminder Calls
- EMR Systems
- Collecting Intake Information
- Appointment Booking
Timeline
Receptionis/Medical Appointment Scheduler
Phoenix Neurology & Sleep Medicine
09.2023 - Current
Restaurant Hostess
Burgers An Beer
06.2023 - 09.2023
High School Diploma -
Joya High School
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