Leeland Gulden
Diesel Doctors Truck Repair
Concrete,WA
22
years of professional experience
- Service Writing & Scheduling, Maintaining High Degree of Customer Communication / Satisfaction; Quality Control / Supervising Focused on Technical Expertise, Safety Compliance & Hands-on Problem-Solving Skills
Work History
Operations Manager
3 Months- Coordinate daily operations to ensure timely completion of truck repair services.
- Monitored inventory levels and facilitated procurement of necessary parts and tools.
- Implemented safety protocols to enhance workplace safety
- Customer Interface to insure satisfacton
Field Service Technician
3 Years 11 Months- Responded quickly to emergency maintenance requests for timely on-call support
- Maintained high level of professionalism in all interactions with clients
- Installed new equipment and explained operation and routine maintenance protocols to customers
- Reviewed technical documentation to complete maintenance and repair
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues
- Followed safety procedures to avoid injuries in the field
- Completed partial or full dismantling of equipment to quickly repair or replace defective components
- Maintained effective inventory onboard service truck to effect repairs in the field
Field Service Technician
4 Years 9 Months- Maintained high level of professionalism with clients
- Responded quickly to emergency maintenance requests for timely on-call support
- Operated hand tools and power equipment according to company safety procedures
Maintenance Manager
11 Years 4 Months- Supervised employee performance, preventive maintenance, and safety
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions
- Scheduled regular inspections of equipment and facilities to manage wear and tear
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols
Education
High School Diploma
High School Diploma
Skills
Service Writing and Scheduling
Parts Ordering
Quality Control / Supervising
Customer Communication / Satisfaction
Hands-on Repair
Timeline
Operations Manager
Diesel Doctors Truck Repair
05.2026 - CurrentRead More
Field Service Technician
Palfinger
06.2021 - 05.2025Read More
Field Service Technician
Herc Rentals
09.2016 - 06.2021Read More
Maintenance Manager
Nye County School District
02.2005 - 06.2016Read More
Attended Votech School For Diesel Mechanics
High School Diploma
Read More
Arlington High School
High School Diploma
Read More