LEEN SHEHADEH
Garner
Summary
Dynamic professional with experience as a bilingual (Arabic) medical assistant at Burkhart Pediatric & Adolescent Dermatology, excelling in patient referral coordination and effective communication. Proven ability to enhance clinic operations and optimize patient flow, while demonstrating strong problem-solving skills and adaptability in high-pressure environments. Committed to delivering exceptional healthcare customer service. Skilled substitute teacher with experience at all K-12 grade levels. Possess a strong understanding of various curriculum standards and teaching methods, as well as the ability to quickly adapt to new classroom environments. Known for creating engaging lesson plans, managing classroom behavior effectively, and contributing positively to the learning environment. Have made significant impacts in previous roles by ensuring continuity of education during teacher absences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Wake County Public Schools
Raleigh
11.2022 - Current
- Monitored classrooms to ensure student safety and compliance with school rules.
- Established strong relationships with administrators, teachers, and parents to enhance collaboration.
- Engaged students in discussions to stimulate interest and encourage active participation.
- Instructed small groups and individual students requiring additional behavioral and educational support.
- Developed and enforced behavioral management plans to maintain a positive learning environment.
- Implemented classroom rules to uphold discipline and order in the learning space.
- Adapted teaching methods to accommodate diverse student learning styles.
- Assisted with classroom instruction by following lesson plans and providing targeted support.
Medical Assistant
Burkhart Pediatric & Adolescent Dermatology
Cary
08.2023 - 05.2025
- Verified patient coverage and ensured adherence to guidelines for prior authorizations.
- Collaborated with administrative staff to enhance clinic operations.
- Communicated abnormalities promptly to the physician for timely intervention.
- Optimized triage process to improve patient flow efficiency.
- Led team in redesigning clinic's patient check-in process, enhancing patient experience.
- Administered vaccinations and assisted during high-stress procedures as needed.
- Managed billing activities, ensuring timely filing of insurance claims.
- Guided patients on postoperative care and implemented consistent follow-up calls.
Education
Bachelor of Science - Premedicine
UNCG
Greensboro, NC01.2027
Associate of Science - Biology
Wake Technical Community College- Southern Wake Campus
Raleigh, NC01.2024
Skills
- Time management and prioritization
- Training and mentoring
- Healthcare customer service
- Physician collaboration
- Sterilization compliance
- Patient referral coordination
- Medical software expertise
- Problem-solving abilities
- Injection and vaccination administration
- ICD-10 and CPT coding proficiency
- Multitasking under pressure
- HIPAA compliance knowledge
- Patient intake optimization
- Effective communication skills
- Relationship management
- Organizational growth strategies
- Behavior modeling techniques
- Creative problem solving approaches
- Adaptability
Affiliations
- Co-founder of UNCG medicine matters club
Languages
Arabic
Native/ Bilingual
Certification
- CDT (Certified Dermatology Technician)
References
References available upon request.
Timeline
Medical Assistant
Burkhart Pediatric & Adolescent Dermatology
08.2023 - 05.2025
Substitute Teacher, K-12
Wake County Public Schools
11.2022 - Current
Bachelor of Science - Premedicine
UNCG
Associate of Science - Biology
Wake Technical Community College- Southern Wake Campus
Similar Profiles
Arnold L. RaglandArnold L. Ragland
Instructional Assistant at Durham Public Schools/Wake County Public SchoolsInstructional Assistant at Durham Public Schools/Wake County Public Schools
Rebecca Barnes ClaytonRebecca Barnes Clayton
Certified Health Science/Nursing Assistant Educator at Wake County Public Schools and Wake Technical Community CollegeCertified Health Science/Nursing Assistant Educator at Wake County Public Schools and Wake Technical Community College
Alma LeaAlma Lea
Building Substitute Teacher at Wake County Public Schools/ River Bend Middle SchoolBuilding Substitute Teacher at Wake County Public Schools/ River Bend Middle School
Kristie MarkmanKristie Markman
After School Co-Director at Wake County Public Schools/Davis Drive ElementaryAfter School Co-Director at Wake County Public Schools/Davis Drive Elementary
MADELYN BUTLERMADELYN BUTLER
Library Media Specialist at Garner Magnet High SchoolLibrary Media Specialist at Garner Magnet High School