Leena Hamdeh

As the property manager's assistant at Atlas Group, I assist in the daily operations of a dynamic property management team, including tenant relations, lease administration, and maintenance coordination. Provided administrative support, ensured efficient communication between tenants and management, and helped maintain high occupancy rates across multiple properties.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Organize the property management team's files

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
• Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
• Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
• Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.