Leena Kirschman
Glendale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Senior Loan Officer
Cardinal Financial
10.2023 - Current
- Enhanced loan application process by streamlining documentation and improving communication channels with clients.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
Senior Residential Loan Officer
Prime Lending Group
11.2022 - 10.2023
- Increased loan application approvals by identifying qualified borrowers through thorough screening and assessment processes.
- Improved customer satisfaction rates by providing personalized guidance and addressing client needs throughout the loan process.
- Streamlined the loan application process for faster results, implementing efficient data management systems and documentation procedures.
- Provided exceptional service to clients by maintaining open lines of communication, promptly addressing inquiries and concerns.
Producing Team Sales Manager
Caliber Home Loans
03.2015 - 08.2022
- Increased overall team sales by implementing innovative training programs and coaching techniques.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Streamlined sales processes to improve efficiency and boost productivity within the team.
- Established clear performance metrics, leading to higher levels of individual accountability and success.
- Developed high-performing sales team by providing ongoing coaching, training, and performance feedback.
Education
No Degree - Cosmetology
Kenmore Beauty School
Kenmore, WA01.1985
High School Diploma -
Inglemoor High School
Kenmore, WA06.1984
Skills
- Application Preparation
- Appraisal Compilation
- Interviewing
- Information Verification
Affiliations
- Glendale Chamber of Commerce
Timeline
Senior Loan Officer
Cardinal Financial
10.2023 - Current
Senior Residential Loan Officer
Prime Lending Group
11.2022 - 10.2023
Producing Team Sales Manager
Caliber Home Loans
03.2015 - 08.2022
No Degree - Cosmetology
Kenmore Beauty School
High School Diploma -
Inglemoor High School