Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer

LEESA NAVA

customer order specialist
Tupelo,MS

Summary

Analytical Customer Order Specialist with energetic personality and skill to handle multiple tasks and resolve issues quickly. Flexible individual works long hours to achieve customer satisfaction. Dedicated to improving overall customer experiences.

Overview

40
40
years of professional experience

Work History

Customer Order Specialist

Signify
Tupelo, MS
08.1984 - 08.2024
  • Established effective working relationships with internal employees, vendors, shipping company contacts and customers..
  • Assisted call-in customers with questions and orders.
  • Monitored orders and delivered status updates to customers regarding arrivals.
  • Positively engaged with customers to understand needs and responded appropriately to questions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Order Entry using SAP ERP, API tools, & manual entry, EDI workflow

Education

High School Diploma -

East Union Attendance Center
Union County, MS
05.1982

Skills

  • Improvement processes
  • Issue acknowledgement and resolution
  • Written and oral communication
  • Accurate order fulfillment
  • Product knowledge
  • Order Entry using SAP ERP, API tools, & manual entry, EDI workflow

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Order Specialist

Signify
08.1984 - 08.2024

High School Diploma -

East Union Attendance Center
LEESA NAVAcustomer order specialist