Leesa Ryan
State of Oklahoma – Division of Wildlife
Arcadia,USA
1
Certification
29
years of professional experience
Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, data entry, ordering and maintaining supplies and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.
10+ years AR/AP
20+ years data entry
20+ years customer service
8+ years ordering and inventory
15+ years financial record keeping
5+ years of medical terminology and transcription
Work History
Accounting Assistant
2 Years- Auditing vouchers and verifying invoices and per diem claims to insure accuracy.
- Processed invoices and payment requests for accuracy and timely disbursement.
- Pay and maintain all IT utilities for all locations in the state.
- Order office supplies, upgrade phones and help with IT purchasing requests.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Distribute mail to appropriate departments.
- Assist suppliers and fellow employees with accounting questions and research the answers.
- Book travel for other employees; ensure hotel rooms are paid and flights and booked accurately.
- Process withholdings each month for payroll.
- Run reports daily.
- Ensure checks that come in are put with correct invoice and mailed out.
- Run asset reports for property.
- File accounting documents.
Fuel Auditing Clerk/Accounts Payables
1 Year 4 Months- Reviewed and reconciled discrepancies in financial statements and transaction logs.
- Maintained accurate financial records through systematic auditing processes.
- Analyzed audit findings to identify areas for risk mitigation and operational enhancement.
- Promoted a positive work environment within the auditing department by actively participating in team-building initiatives and supporting colleagues as needed.
- Strengthened client relationships through clear communication of audit findings and offering tailored solutions to address concerns effectively.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
Bartender/Server
5 Months- Crafted high-quality cocktails and beverages, ensuring consistency in taste and presentation.
- Managed bar inventory efficiently, reducing waste through effective stock rotation practices.
- Trained and mentored junior bartenders on mixology techniques and customer service standards.
- Developed innovative drink specials that enhanced customer engagement and increased sales volume.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Built rapport with patrons, fostering a welcoming atmosphere that encouraged repeat business.
- Collaborated with kitchen staff to coordinate timely service during peak hours, enhancing overall efficiency.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/lead
6 Months- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient workflow.
- Provided exceptional customer service, building rapport to foster repeat business.
- Managed inventory levels, tracking stock to minimize waste and optimize ordering processes.
- Trained new staff on bar operations, enhancing team efficiency and service quality.
- Developed specialty drink menus, incorporating seasonal ingredients to attract clientele.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Resolved customer complaints swiftly, maintaining high satisfaction rates and loyalty.
- Implemented cost-effective practices in beverage preparation to improve profit margins.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Administrative Assistant/Receptionist
9 Months- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and logistics for auctions, ensuring seamless execution of events.
- Developed and maintained filing systems to improve document retrieval and organization.
- Assisted in preparing auction materials, enhancing presentation quality and accuracy.
- Liaised with clients and vendors to foster positive relationships and facilitate communication.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Processed all Uhaul invoices and ensure payment is correctly entered.
- Balance and deposit and Uhaul income.
- Count and balance all payments for auto auction payments and deposit daily.
- Verify titles were clear and ready for transfer to new owner.
- Run bidding system during auctions and ensure correct bids showed at all times.
Cashier/Customer Service
3 Months- Duties: Checked people out, assisted people in finding clothes and stocking shelves.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash drawer, ensuring correct cash handling procedures.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to enhance store presentation and merchandising.
- Resolved customer complaints effectively, fostering positive shopping experiences.
- Welcomed customers and helped determine their needs.
Accounts Receivable & Accounts payable
2 Years 5 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Entered all time for employees and equipment used.
- Entered all parts used on invoices and billed for those along with man hours and vehicles/equipment.
- Process payroll for 75+ employees.
- Order parts and equipment for whole company.
- Keep inventory of all parts and equipment.
- Maintain all financial records for company including tax preparation.
- Data entry.
- Assist employees with locating parts needed and ensuring all parts were billed to correct customer.
Customer Service Associate
2 Years 4 Months- Resolved customer inquiries through effective communication and problem-solving strategies.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Monitored inventory levels, coordinating restocking efforts to meet customer demand efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Medical Transcriptionist
2 Years 1 Month- Transcribed medical reports with high accuracy, ensuring compliance with industry standards.
- Reviewed audio recordings to produce clear and concise transcripts for healthcare professionals.
- Utilized advanced transcription software to enhance efficiency and maintain workflow consistency.
- Implemented quality control measures to minimize errors and improve document integrity.
- Collaborated with medical staff to clarify terminology and ensure correct interpretation of content.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Demonstrated excellent skills to understand diverse accents and dialects.
Accounts Receivable Specialist
3 Years 1 Month- Managed invoicing processes, ensuring timely and accurate billing for clients.
- Collaborated with cross-functional teams to resolve customer inquiries and payment issues.
- Analyzed aging reports to identify overdue accounts, developing strategies for timely collections.
- Led initiatives to streamline payment reconciliation procedures, reducing processing time significantly.
- Developed and maintained strong relationships with clients, fostering trust and improving collection rates.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reconciled accounts receivable discrepancies, enhancing data accuracy and financial reporting.
- Ordered parts for warehouse and ensured PO's were correct.
- Kept inventory of all parts in warehouse.
- Ordered new vehicles and equipment.
- Answered multi-line hone system.
- Booked travel for employees.
- Performed collections for overdue accounts.
- Enter employees timesheets for payroll processing,
- Ensure all employee hours, vehicles and parts were accounted for and billed to customer.
Bank teller
1 Year 4 Months- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer accuracy through diligent balancing and reconciliation practices.
- Trained new tellers on operational procedures and best practices to enhance team performance.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Customer service and proofing
3 Years 4 Months- Duties: Providing customer service, answer phone calls and proof all bank work.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer accuracy through diligent balancing and reconciliation practices.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Proofed all bank deposits and withdrawals to ensure they balanced.
Reservations and Customer Service
2 Years 5 Months- Answer phones and answer all customer questions.
- Book reservations for all boats.
- Worked flexible hours across night, weekend, and holiday shifts.
- Send out packets for all reservations in timely manner.
Bank Teller and Proofing
2 Years 7 Months- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer accuracy through diligent balancing and reconciliation practices.
- Trained new tellers on operational procedures and best practices to enhance team performance.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
Education
Medical Transcription
High school diploma or GED
Skills
Bookkeeping
Microsoft Excel
Microsoft Word
Bank reconciliation
MS office
Finance
Obtained CPO certificate
Expense tracking
Collections and invoice processing
Data entry
Accounts payable and receivable
Supply ordering and inventory
10 key
Medical terminology
Quickbooks
Attention to detail
Maintaining records and confidentiality
Accomplishments
- Obtained CPO certification by completing with a 94%.
Certification
- State of Oklahoma CPO 1 certification obtained May 2026
- ABLE commission certification
- Food Handler Certification
Timeline
Accounting Assistant
State of Oklahoma – Division of Wildlife
06.2024 - CurrentRead More
Fuel Auditing Clerk/Accounts Payables
Loves Travel Stops Corporate Office
01.2023 - 05.2024Read More
Bartender/Server
Sauced on Paseo
01.2023 - 06.2023Read More
Bartender/lead
ElCoyote Bar
06.2022 - 12.2022Read More
Administrative Assistant/Receptionist
FARMINGTON AUTO AUCTION
10.2014 - 07.2015Read More
Cashier/Customer Service
Christopher & Banks
07.2014 - 10.2014Read More
Accounts Receivable & Accounts payable
Technical Compression
07.2011 - 12.2013Read More
Customer Service Associate
Dancers dream closet
05.2009 - 09.2011Read More
Medical Transcriptionist
Medical Transcription
10.2008 - 11.2010Read More
Accounts Receivable Specialist
Flint Energy
05.2001 - 06.2004Read More
Bank teller
Bank of Colorado
01.2000 - 05.2001Read More
Customer service and proofing
Bank of Colorado
01.1998 - 05.2001Read More
Reservations and Customer Service
San Juan Marina
08.1997 - 01.2000Read More
Bank Teller and Proofing
Norwest Bank
06.1997 - 01.2000Read More
High school diploma or GED
Read More
San Juan College
Medical Transcription
Read More