Leesa Vang
Racine,WI
Summary
Results-driven professional with over 20+ years in case management and client intake management. Skilled in collaborating with multidisciplinary teams to develop and implement effective care plans, ensuring quality support for clients and families. Promoted from Senior Case Manager to Social Services Director within six months.
Overview
1
1
Language
21
21
years of professional experience
Work History
Senior Case Manager/Social Services Director
Villa St. Francis
Milwaukee, Wisconsin
01.2022 - 11.2022
- Managed resident intake processes and conducted comprehensive assessments to address the mental, emotional and psychosocial needs of residents.
- Managed and lead team meetings to discuss care planning, case strategies and updates for residents.
- Coordinated and directed multidisciplinary approach for all programs and services for residents to ensure continuity of care.
- Served as discharge coordinator.
- Assist residents and family members in applying and navigating the Family Care system.
- Monitored and responded to concerns in MIDAS system.
Financial Employment Planner (FEP)
(UMOS) United Migrant Opportunity Services
Milwaukee, Wisconsin
10.2001 - 12.2021
- Interviewed and assessed individuals, using sensitive listening and crisis intervention skills.
- Conducted face-to-face interviews with individuals to create personalized plans for achieving self-sufficiency.
- Referred individuals to internal and external providers.
- Managed and entered all necessary participant information using various systems, e.g., CARES, CWW, WWP and other internal/external data tracking programs such as Word, Excel, etc.
Education
Bachelor of Arts - Psychology
Ottawa University
Brookfield, WI05-2009
Skills
- Case management and intake
- Individual development planning
- Team collaboration
- Verbal and written communication
- Eligibility assessment
Languages
Hmong
Native/ Bilingual
Timeline
Senior Case Manager/Social Services Director
Villa St. Francis
01.2022 - 11.2022
Financial Employment Planner (FEP)
(UMOS) United Migrant Opportunity Services
10.2001 - 12.2021
Bachelor of Arts - Psychology
Ottawa University