Lee Shaun Nesbary
Kentwood
Summary
Dynamic and results-driven professional with extensive experience as a Pharmacy Technician at Meijer and Assistant Manager at Burlington. Proven expertise in customer service and team leadership, enhancing operational efficiency and boosting employee morale. Skilled in money handling and decision-making, consistently achieving performance goals while ensuring compliance and fostering a positive work environment.
Overview
19
19
years of professional experience
Work History
Pharmacy Technician
Meijer
06.2021 - Current
- Facilitated timely order processing by promptly entering customer information and medication details into the database.
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
- Ensured regulatory compliance with HIPAA guidelines and other relevant laws, protecting patient privacy while handling sensitive medical data.
Assistant Manager
Burlington
03.2006 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Associate Of Arts And Sciences - Paralegal Studies
Davenport University
Grand Rapids, MI09.2000
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Pharmacy Technician
Meijer
06.2021 - Current
Assistant Manager
Burlington
03.2006 - 02.2024
Associate Of Arts And Sciences - Paralegal Studies
Davenport University
Similar Profiles
ASHLEY KAVELOSKIASHLEY KAVELOSKI
Softlines Team Member at MeijerSoftlines Team Member at Meijer
Hannah EckelHannah Eckel
Pharmacy Technician at MeijerPharmacy Technician at Meijer
Aubrey ArnoldAubrey Arnold
Data Analyst at MeijerData Analyst at Meijer
Kevine KetKevine Ket
Customer Service Associate Cashier at MeijerCustomer Service Associate Cashier at Meijer
Noah VassalloNoah Vassallo
SPS01 Assembly/Line Coordinator at SteelcaseSPS01 Assembly/Line Coordinator at Steelcase