LEI DING
ARCADIA,California
Summary
Driven professional with a proven track record at KFC, adept in team leadership and operational efficiency. Excelled in fostering strong client relationships and mentoring staff, enhancing team performance. Skilled in problem-solving and customer service, demonstrating a continuous learning mindset for dynamic business environments.
Overview
8
8
years of professional experience
Work History
FASHION SHOP
Own Bussiness
07.2022 - 04.2024
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
Duty Manager
KFC
07.2016 - 07.2022
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Education
High School Diploma -
FUNAN COUNTY NO1 MIDDLE SCHOOL
CHINA07.2001
Skills
- Strong Communication Skills
- Effective communication skills
- Loading and unloading
- Continuous learning mindset
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and reliable
Timeline
FASHION SHOP
Own Bussiness
07.2022 - 04.2024
Duty Manager
KFC
07.2016 - 07.2022
High School Diploma -
FUNAN COUNTY NO1 MIDDLE SCHOOL
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