LEIA BAUM
Bel Air,MD
Summary
Highly driven with hands-on experience in volunteer work, specializing in Veterans and Gold Star community projects. Strong organizational and communication skills developed through leading volunteer projects and collaborating with local and nationwide organizations. Known for being detail-oriented, reliable, quick to learn new tasks, and passionate about team dynamics and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
VP of Operations
Kennel to Couch
Bel Air, MD
01.2019 - Current
- Streamlined operational processes to enhance service delivery and customer satisfaction.
- Analyzed operational data to identify trends, driving informed decision-making and resource allocation.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Host
Mucho Gusto
Bel Air, MD
12.2025 - 02.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists.
- Provided menu information and recommendations, enhancing guest dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed wait times.
- Worked to move tables and seating to accommodate groups with special requests.
Busser
Mucho Gusto
Bel Air, MD
12.2025 - 02.2026
- Assisted servers by promptly clearing and resetting tables for efficient guest turnover.
- Maintained the cleanliness of dining area.
- Collaborated with team members to streamline service flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
High School Diploma -
Bel Air High School
Bel Air, MD05-2025
Associate of Science - Business
Harford Community College
Bel Air, MD05-2029
Skills
- Team leadership
- Volunteer program oversight
- Volunteer management for community initiatives
- Coordination of large-scale events
- Efficient task coordination
- Academic achievement improvement
- Achieved first place in competitive band performances
- Logistics coordination for donation drive
- Communication and Public Speaking
- Speechwriting for national platforms
- Facilitated group discussions in a peer mentoring program
- Coordinated communications for personnel nationwide
Certification
- Advanced Open Water Diver - Naui Worldwide - 07 Jul 2023
- Nitrox Diver - Naui Worldwide - 22 Jun 2023
- Open Water Scuba Diver - Naui Worldwide - 15 Jul 2022
- Basic life Support and First Aid - Red Cross - 06 Jun 2024
Timeline
Host
Mucho Gusto
12.2025 - 02.2026
Busser
Mucho Gusto
12.2025 - 02.2026
VP of Operations
Kennel to Couch
01.2019 - Current
High School Diploma -
Bel Air High School
Associate of Science - Business
Harford Community College